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Galaxy S6 will not group text.

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Galaxy S6 will not group text.

My samsung galaxy S6 has stopped group texting.  Only one person will receive a text with group.  No option to let all seeing all texting if they received the text.

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Accepted by (Former Employee)
Accepted by ATTJulieCS
‎04-29-2016 8:47 AM

Re: Galaxy S6 will not group text.

Hello @Lm3528Pm

 

I can help you solve this issue!
 
Make sure the group messaging option is enabled in the Messaging Settings. To verify this go to Messages  > More > Settings > More Settings > Multimedia messages > Group conversations. Make sure the group conversations option is turned on.
 
If this is turned on and you still have the same issue you can try using a 3rd party messaging app. Two well-known and and reliable apps are Textra SMS and Google Messenger.
 
These apps basically replace your built-in messaging app and provide more robust features in terms of multimedia messages and group messages. Neither of these apps are owned, operated or maintained by AT&T so we cannot guarantee any level of success.
 
Hope this helps!
 
Rachel A
AT&T Social Media Manager

AT&T Customer Care

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