Explore & discover

Helpful Links

Galaxy S6 is not updating to 7.0


Galaxy S6 is not updating to 7.0

Hi everyone. I have just bought a Galaxy s6 At&t and it is running Android 5.1.1 Lollipop while it should be running Android 7. I have tried to update it but it says that "Current software is up to date". I checked At&t website about S6 update. It says that to update your device your baseband  version should be G920AUCU7ERB1. But my device has baseband version G920AUCU3BOI2. Please help me updating my device. Thanks in advance.

Note: My region is Pakistan.

Message 1 of 2
ACE - Sage
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎03-10-2019 6:06 AM

Re: Galaxy S6 is not updating to 7.0

You cannot update an AT&T phone outside the USA.  The only location for AT&T updates is on At&t servers and the only way to access is OTA - requiring the phone to be in the USA and using AT&T service. 


(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support