- edited 11-27-2018 11:42 AM
I have the baseband version N960USQU1ARG9 and security patch of July 1st.
I have checked with smart switch and through the settings and I have no updates available,
Solved by: Go to Solution.
02-16-2019 5:53 PM
02-16-2019 8:42 PM
- edited 08-25-2019 5:55 PM
I had the same issue and followed most of the steps found on different forums. The process that helped me to get the updates was to swap the ATT Sim card with Verizon Sim (I borrowed my friend's Verizon SIM) and restart. Once all the updates were completed, swapped the Sim back to ATT Sim card, viola, phone switched to latest ATT firmware.
First, when the phone is restarted with Verizon Sim, the phone firmware will get updated to Verizon specific firmware, then checking for updates will get all the updates (phone gets updated one by one with all the updates released so far) to the phone. Depending on how far back the phone firmware is, it would take anywhere from 20 mins to few hours.
After restarting the phone with Verizon sim, it took about 5 minutes for the phone to settle down, then checking for updates helped.
One caveat: ATT apps/settings may need to be updated again like VoLTE, voice over WiFi, my ATT and such.
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