Contributor
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1 Message
Galaxy Note 9 Updates
I just got the software update for my Samsung note 9.. I hate it!!!! It removed the option on the Close All app button to use multi window.. I use that feature everyday..the multi screen in not even a option in settings either..how do I remove the update??..my wholle phone seemed took change..i want the old way back
GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
Find a location like @zforray said and they can flash the update for you free of charge. The Note 9 got pie long ago.
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zforray
Teacher
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14 Messages
5 years ago
While AT&T is managing/throttling the PIE upgrades, my issue was that I wasn't getting *ANY* updates and was still stuck on the October 2018 Android Security updates, which is indicative of a deeper problem - not just queued waiting for PIE. My Note 8, which I gave my wife to use as a media-consumption-device - not to make phone calls/no SIM (she likes her clamshell phone), was getting the regular security patches and also got PIE before me - another indicator something was wrong with my Note 9.
As I understand it from the UBreakiFixit folks, since the device is still under warranty, you can just call to schedule an appointment with them directly. No need to go through Samsung. Eventhough AT&T/Samsung were the ones who pointed me to the iFixit folks and supposedly gave me a repair ticket number, the iFixit folks couldn't find it and said they didn't need it!
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
yeah ifixit is the new repair company for Samsung in the US
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