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Galaxy Note 9 Updates

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Galaxy Note 9 Updates

Hello, all...

 

I have the baseband version N960USQU1ARG9 and security patch of July 1st.

 

I have checked with smart switch and through the settings and I have no updates available,

 

Any help?

Thanks. 

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Message 1 of 51
Tutor

Re: Galaxy Note 9 Updates

I did that numerous times, I don't know what's wrong
Message 31 of 51
Tutor

Re: Galaxy Note 9 Updates

Don't hold your breath, if you haven't received any updates since July 2018 by At&t, you never will, I am experiencing the same issue with my note 9 from At&t, I contacted them about 5 times so far, and they keep telling me that At&t is going to send me the latest update within 24 hours to 48 hours and nothing, they told me that 5 times already, don't know what to do at this point, give up I guess

Message 32 of 51
Tutor

Re: Galaxy Note 9 Updates

I have the same problem with my note 9, I am stuck on the July 2018 android software, At&t has been no help whatsoever, sim card is fine and working, tried doing a factory reset on the phone and nothing, still keep getting the software is up to date message when I check for updates, Don't know what to do at this point, but give up

Message 33 of 51
Tutor

Re: Galaxy Note 9 Updates

I purchased mine in November so I think it has it already
Message 34 of 51
Tutor

Re: Galaxy Note 9 Updates

I got tired of waiting and installed Pie from firmware.science. Worked like a charm.

Message 35 of 51
Contributor

Re: Galaxy Note 9 Updates

Same issue ..no resolution yet

 

Message 36 of 51
Teacher

Re: Galaxy Note 9 Updates

Same issue... i've spoken with AT&T 3 times so far and Samsung 1... still waiting... come on AT&T 

Message 37 of 51
Tutor

Re: Galaxy Note 9 Updates

Check out firmware.science. 

Message 38 of 51
Teacher

Re: Galaxy Note 9 Updates

What is Firmware Science?  is is safe for non routed phones... I've never gone outside of the carrier with Android

 

Message 39 of 51
ACE - Expert

Re: Galaxy Note 9 Updates


@miccal wrote:

What is Firmware Science?  is is safe for non routed phones... I've never gone outside of the carrier with Android

 


You can download and flash the update BUT it will wipe your device and if you flash the wrong one you may not be on the current carrier version.  And you don't have to be rooted to do it.  

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 40 of 51
Tutor

Re: Galaxy Note 9 Updates

I have a Note 9 bought in Dec 2018. It had Oct 2018 software and has never gotten an over the air update.

 

If you don't want to risk doing it yourself you can do this:

 

Go to the Samsung site and find a walk in repair center near you: https://www.samsung.com/us/support/service/locations/?product=N0002100

Take your phone in to the repair center and ask them to manually update your phone.  I took mine in this morning.  Took them 20 min and now I am up to date with Pie.  They didn't charge me anything.  

Message 41 of 51
Teacher

Re: Galaxy Note 9 Updates

just chatted with Samsung, they suggested that I go to Bestbuy and get it updated in the Samsung Experience center in the store... 

 

thanks AT&T Smiley Sad

Message 42 of 51
ACE - Expert

Re: Galaxy Note 9 Updates


@miccal wrote:

just chatted with Samsung, they suggested that I go to Bestbuy and get it updated in the Samsung Experience center in the store... 

 

thanks AT&T Smiley Sad


They must have outdated support docks as that service at almost every best buy was fazed out.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 43 of 51
Tutor

Re: Galaxy Note 9 Updates

Um Samsung doesnt release the updates lololololol that's in android n Google's hands. 

Message 44 of 51
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ACE - Expert

Re: Galaxy Note 9 Updates

I'm you might want to think again about that.  Google release there version of Android to Samsung then Samsung changes what they want add what they want then they release the update.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 45 of 51
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