Contributor
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1 Message
Galaxy Note 4 N910A update
Good morning ,
I have been trying to update the software on my Note 4 N910A from 5.1.1 to Marshmallow since a lot of my basic apps have stopped working as the support for Android 5 is no longer done. When I go to about device and hit software update, I am not being redirected to the Marshmallow update. I would appreciate your help in this regard.
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hi, @Prothean12,
We'd love to help with this. You need to force the update on your device as it's gone so long without an update. To do this, you'll need to go to a Samsung Experience Shop in Best Buy if there's one near you.
Have a great week!
James, AT&T Community Specialist
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Aman.deep
Contributor
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2 Messages
5 years ago
Software update
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andresber
Contributor
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1 Message
5 years ago
Is there any way to update my Android version manually? I also have the AT&T galaxy note 4 (N910A) that I bought in 2014. It still has Android 5.0.1. My problem is that I don't have an AT&T SIM card so checking for updates does not find anything. Can I manually download the new update and install it on my phone?
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