02-28-2019 9:36 PM
I just preordered the Galaxy S10+ through a link in the My AT&T app, Offers section that reads "Free gift with purchase- Upgrade to a Galaxy S10 or S10+ and get free Galaxy Buds ($129.99 value) through Samsung. Offer ends 3/7." I saw no mention of the "Free Galaxy Buds" throughout the checkout process. I'm just wondering how I can claim my free buds since this was a deciding factor in pre-ordering rather than waiting another month or two...
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03-01-2019 12:05 PM
@RoachFM The free ear buds are from Samsung and a limited time only. Looks like ATT is giving a $100.00 ATT reward card. Links below give instructions on how to receive the free ear buds. Read the details carefully from ATT and Samsung on how to redeam the ear buds.
03-01-2019 12:35 PM
I was confused as well, but before checkout spoke with a rep and a rep from samsung. So Samsung ran out of the buds but since we pre ordered via ATT they still have an allotment for distribution.
03-04-2019 6:27 AM
Do I get the buds if I pre-ordered in the store not online ?
Please read previous posts. These offers are redeemed with Samsung, not the carriers. AT&T isn’t giving you anything in store, or online. Read solution post.
03-04-2019 6:36 AM
I looked on the shop Samsung app and didn't find anywhere to redeem any promotion so I was confused as to how to redeem the pre-order promotion, I followed the above links to no avail
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