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Re: Free Galaxy Buds?

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Free Galaxy Buds?

I just preordered the Galaxy S10+ through a link in the My AT&T app, Offers section that reads "Free gift with purchase- Upgrade to a Galaxy S10 or S10+ and get free Galaxy Buds ($129.99 value) through Samsung. Offer ends 3/7." I saw no mention of the "Free Galaxy Buds" throughout the checkout process. I'm just wondering how I can claim my free buds since this was a deciding factor in pre-ordering rather than waiting another month or two...

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Message 1 of 10
ACE - Professor
Solution
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎03-04-2019 6:24 AM

Re: Free Galaxy Buds?

@RoachFM  The free ear buds are from Samsung and a limited time only.  Looks like ATT is giving a $100.00 ATT reward card.  Links below give instructions on how to receive the free ear buds. Read the details carefully from ATT and Samsung on how to redeam the ear buds. 

 

https://www.att.com/deals/samsung-galaxy-offer.html

https://www.samsung.com/us/mobile/galaxy-s10/offers/

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 10
Teacher

Re: Free Galaxy Buds?

I was confused as well, but before checkout spoke with a rep and a rep from samsung. So Samsung ran out of the buds but since we pre ordered via ATT they still have an allotment for distributionsamsungchat.JPG.

Message 3 of 10
Contributor

Re: Free Galaxy Buds?

Do I get the buds if I pre-ordered in the store not online ?

 

Message 4 of 10
ACE - Sage

Re: Free Galaxy Buds?


@Djdazey wrote:

Do I get the buds if I pre-ordered in the store not online ?

 


Please read previous posts.   These offers are redeemed with Samsung, not the carriers.  AT&T isn’t giving you anything in store, or online.  Read solution post.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 10
Contributor

Re: Free Galaxy Buds?

I looked on the shop Samsung app and didn't find anywhere to redeem any promotion so I was confused as to how to redeem the pre-order promotion, I followed the above links to no avail

Message 6 of 10
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Teacher
Solution
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎03-07-2019 6:04 AM

Re: Free Galaxy Buds?

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Message 7 of 10
Contributor

Re: Free Galaxy Buds?

I did it, this is absolutely correct! Thank you!

Message 8 of 10
Tutor

Re: Free Galaxy Buds?

Also worked for me. It stated that my buds would be shipped the week of the 25th of March.

Message 9 of 10
Contributor

Re: Free Galaxy Buds?

Free Ear Buds - #itcanwait

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