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Cannot text without data or WiFi

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Cannot text without data or WiFi

I have an s7 and usually, I can text people without WiFi or data on but for the past 2 days, I couldn't send messages to anyone without using wifi or data. BTW, I usualy text to a mix of apple and Android/samsung users.

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Message 1 of 6
ACE - Guru

Re: Cannot text without data or WiFi

If it's a multimedia text ie. including pictures, video or audio content then you will need data or wifi calling for this.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
Contributor

Re: Cannot text without data or WiFi

They are not multimedia messages tho.
Message 3 of 6
ACE - Guru

Re: Cannot text without data or WiFi

Maybe check your APN settings under connections, mobile networks, access point names.

These will differ depending on if your phone is an AT&T or non AT&T device.

 

See here

https://www.att.com/esupport/article.html#!/wireless/KM1218306?gsi=3gmm36

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
Contributor

Re: Cannot text without data or WiFi

The APN settings is still the same and it is still will only send messages
when there’s WiFi or data on and sometimes it might just not send it even
if I am connected to data or wifi
Message 5 of 6
ACE - Guru
Solution
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Accepted by Jbroz21
‎04-01-2019 10:33 PM

Re: Cannot text without data or WiFi

You could remove and refit your sim card you could also try and wipe the cache partition. I would however call customer services and get them to check provisioning etc. to help you get to the bottom of this.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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