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Block software updates

Contributor

Block software updates

Can someone tell me how to block the software updates on a Galaxy S8 Active w/ AT&T?  I don't care for this newest update that occurred two days ago. It's changed the whole appearance of my phone. Is it possible to undo it?

 

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Message 1 of 8
Administrator

Re: Block software updates

Hello, @scawarren

Thanks for your post. We can help with your S8 Active software update. We encourage you, for security, to always keep your software up to date.

With the new update to Android 9 Samsung introduced One UI. We encourage you to check out all the buzz, and post reviews by visiting samsung.com/one-ui.

Kenneth, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 8
Contributor

Re: Block software updates

Kenneth, I understand the security issue but I still want to know how to undo this latest update.
Message 3 of 8
Professor

Re: Block software updates

@scawarren wrote:

Kenneth, I understand the security issue but I still want to know how to undo this latest update

Discussing how to roll back software updates is against the rules of this forum. There are plenty of other forums that will tell you ways to do it so Google it.

 

Message 4 of 8
Administrator

Re: Block software updates

Hello there @scawarren!

 

We can help with that. Currently, there is no authorized procedure, either from your phone's manufacturer or network carrier, to rollback a software update.

 

We hope this info helps.

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 8
Contributor

Re: Block software updates

Ahhh I see thank you, Professor Smiley Happy
Message 6 of 8
ACE - Expert

Re: Block software updates


@scawarren wrote:
Ahhh I see thank you, Professor Smiley Happy

Also even if you roll back the update its going to get forced back on the phone.  You can only deny a update 3 times..  On the 4th time the update is going to download and install on its own whether you like it or not.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 8
Administrator

Re: Block software updates

Anytime @scawarren!

 

We're glad we were able to help and appreciate your participation in the AT&T Community & Forums.

 

We hope you enjoy the rest of your day. Smiley Happy

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 8
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