Contributor
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3 Messages
Block software updates
Can someone tell me how to block the software updates on a Galaxy S8 Active w/ AT&T? I don't care for this newest update that occurred two days ago. It's changed the whole appearance of my phone. Is it possible to undo it?
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello, @scawarren
Thanks for your post. We can help with your S8 Active software update. We encourage you, for security, to always keep your software up to date.
With the new update to Android 9 Samsung introduced One UI. We encourage you to check out all the buzz, and post reviews by visiting samsung.com/one-ui.
Kenneth, AT&T Community Specialist
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scawarren
Contributor
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3 Messages
5 years ago
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QuarryRye
Master
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3.2K Messages
5 years ago
Discussing how to roll back software updates is against the rules of this forum. There are plenty of other forums that will tell you ways to do it so Google it.
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ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello there @scawarren!
We can help with that. Currently, there is no authorized procedure, either from your phone's manufacturer or network carrier, to rollback a software update.
We hope this info helps.
Lar, AT&T Community Specialist
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scawarren
Contributor
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3 Messages
5 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
Also even if you roll back the update its going to get forced back on the phone. You can only deny a update 3 times.. On the 4th time the update is going to download and install on its own whether you like it or not.
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ATTHelp
Community Support
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230.7K Messages
5 years ago
Anytime @scawarren!
We're glad we were able to help and appreciate your participation in the AT&T Community & Forums.
We hope you enjoy the rest of your day. 🙂
Lar, AT&T Community Specialist
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