The Samsung Galaxy S24
becky06040's profile

Contributor

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2 Messages

Tuesday, October 17th, 2017 5:21 PM

Backup contacts

I think my contacts on my old phone were backed up on at&t. How can I get them now that the old phone is toast?

ACE - Sage

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117K Messages

7 years ago

ATT addressbook closed in March.  If your phone is backing up and syncingit always should be with iCloud 

 

Contributor

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2 Messages

6 years ago

Did I not mention that the other phone was an Android? Samsung Galaxy S5. Maybe Samsung saved a backup of the contacts?

ACE - Sage

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117K Messages

6 years ago


@becky06040 wrote:
Did I not mention that the other phone was an Android? Samsung Galaxy S5. Maybe Samsung saved a backup of the contacts?

You posted under the Apple section.  If you back up your Samsung to either your Samsung or google account, your information is restored through adding those accounts to a new device.  

   Both the ATT address book and Locker are closed and contents purged.  Backup should be to public storage like google photo and google drive.

 

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