samsung galaxy mega charge port. can it be repaired?

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samsung galaxy mega charge port. can it be repaired?

Ok folks i need help. My samsung galaxy mega wont charge when i plug it in. If the charge port is damaged somehow,( not from liquid or anything like that), 1), is thatcovered in my insurance and 2), can  that be repaired or do I have to get another phone?

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Message 1 of 5
ACE - Guru

Re: samsung galaxy mega charge port. can it be repaired?

 Don't know anything about the insurance part.

The charging port can be repair,but I don't know how much it will cost in USA & Canada.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5
Community Manager

Re: samsung galaxy mega charge port. can it be repaired?

 

Hello @plaincoffee 

 

Are you using a Samsung charger and the original battery? It might be covered by your warranty, you can visit a Device Support Center (You can find one here), they will be able to check it for you, I recommend doing that first. If it's not covered for any reason, you can send it to a Samsung Repair Facility (tinyurl.com/ojv53ez) or file an insurance claim.

 

Thanks,

AT&T Community Management Team


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Message 3 of 5

Re: samsung galaxy mega charge port. can it be repaired?

Yes I use the charger that came with the phone. The charge ring port was
loose. And it was covered by the insurance I had on the phone. Get it
folks. Makes a huge difference. AT&T sent me another one and I mailed the
defective one back in a postal container they provided.
Message 4 of 5
ACE - Guru

Re: samsung galaxy mega charge port. can it be repaired?

 Good to know Smiley Happy
 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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