Mentor
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57 Messages
Text Messages with Nougat
Finally received Nougat yesterday for my S7 Active. Only issue I notice is text messages do not keep order anymore. In other words I have all my outgoing texts separate and above all my replies underneath. Anyone else experiencing this?
Thanks
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hi @Jj8279!
I know exactly what is going on! Allow me to explain. This behavior happens when the date & time are incorrect, or not set to Automatic, in the settings of the device.
Please visit our Device Support, and after making sure the make/model match your phone, check out Tutorials > Settings > Date & time.
Please let us know if you were able to get the problem fixed this way!
Rafael, AT&T Community Specialist
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Jj8279
Mentor
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57 Messages
7 years ago
Thank you. This did indeed help!
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ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello again @Jj8279!
Thank you for the update!
You are so very welcome! I am happy to hear the steps helped you! Please let us know if you have any other concerns or issues!
Have a wonderful rest of your day!
Rafael, AT&T Community Specialist
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