For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
ShadowGirl15's profile

Contributor

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2 Messages

Wednesday, October 18th, 2017 8:30 PM

Samsung Galaxy S7 edge text tone is not working

I have had my Samsung Galaxy S7 Edge for months now and never had a problem until like two days ago. Suddenly I cannot hear when I receive a text message and it is just text messages. Everything else is fine, notifications, calls and such are working, it's just the text tones. I wonder if it from the app I used (Zedge) but I have never had an issue before now. I have tried restarting my phone, turning the sound off and on and nothing works. Please help!!

ACE - Guru

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987 Messages

7 years ago

When you have your messaging app open, click the 3 dots top right, then settings and make sure notifications are set to on. 

Also change the notification and see if that helps.

Contributor

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2 Messages

6 years ago

I tried that and it still doesn't work

ACE - Guru

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987 Messages

6 years ago

Have you checked your notifications volume setting?

There are 4 volume settings. Ringtone, Media, Notifications and System

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