ACE - Professor
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2.2K Messages
Samsung Galaxy S5 Wi-Fi Connectivity Problems After 4.4.4 Update
My Galaxy S5 has had no connectivity issues at all. This morning I installed the 4.4.4 update and immediately began having wi-fi connectivity issues. The S5 keeps dropping the connection and then reconnecting. This is constant.
Obviously, the signal was strong enough and constant enough that I was able to download the 487 MB update with no connectivity problems whatsoever. Now, however, when I check Wi-Fi networks, I note the S5 is constantly scanning. Is that normal?
None of the other devices using Wi-Fi on this home network are experiencing connectivity issues, including a netbook, a tablet, and a Kindle Paperwhite e-reader. According to the S5, the signal is "strong," yet it continues to drop and then reconnect.
I have tried the S5 on other networks and the same problem exists. Others are experiencing the same problem after installing 4.4.4. Unfortunately, a number of us posted in an earlier topic, which had been marked solved; therefore, our posts may likely go unnoticed.
Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Select "Accept as Solution" to help others with the same issue find an answer.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Galaxys5problem
Contributor
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3 Messages
8 years ago
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Galaxys5problem
Contributor
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3 Messages
8 years ago
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Lilybell2
ACE - Professor
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2.2K Messages
8 years ago
Go to Settings > WiFi and make sure you have "Smart network switch" unchecked.
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Auntiebo
Contributor
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2 Messages
7 years ago
I tried that but now I just can't even log in. The connect option won't work.
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rrpete1
Tutor
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6 Messages
7 years ago
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Lilybell2
ACE - Professor
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2.2K Messages
7 years ago
You can try having your device "forget" the network. Reboot your phone, and then set up the network connection again, and see if that helps.
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rrpete1
Tutor
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6 Messages
7 years ago
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rrpete1
Tutor
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6 Messages
7 years ago
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Lilybell2
ACE - Professor
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2.2K Messages
7 years ago
I'm sorry to hear about your difficulties. It's fortunate you have warranty coverage, although it is annoying when you do not have the availability of your device.
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laboru
Tutor
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12 Messages
7 years ago
If you seriously think that this version causes harm to various parameters of your phone then you have to quit this update amnd try to downgrade it or upgrade it to most advanced version. If you don't want to delete it then simple reset your phone. Because a simple reset can remove the bug that causes issue in wifi connectivity. For reset details and instruction visit- https://issuu.com/ankittiwari40/docs/master_reset_samsung_galaxy_s5.pptx
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