Tutor
•
7 Messages
Samsung Galaxy S5 Text notifications don't work properly after Lollipop update
Prior to the update when I'd get a text message there would be the usual notification sound. If I went in and replied and then left that text open and that person sent another text it would make the sound with each subsequent texts. After Lollipop it makes the sound on the first text but not on any subsequent. It's really frustrating because I don't know when I get replies after the first one. I've researched and researched. I did the prescribed backup and reset but other than creating a pain in the neck to set everything back up again it didn't fix the problem at all. Do you have any idea how to fix this or a workaround? Thanks!
Accepted Solution
Official Solution
Samsung
Ambassador
•
518 Messages
9 years ago
k.carvalho,
Thanks for reaching out to us. This is a change to the Lollipop OS and is not a configurable option. As long as you are using the app, you would not receive a notification sound. We apologize for the inconvenience.
Thank you,
Samsung Support ^Kov
0
0
k.carvalho
Tutor
•
7 Messages
9 years ago
Thank you for the response. Is there any plan on getting this back or is this a permanent change? It's frustrating because I don't know when a second/third etc. text comes through unless I'm staring at my phone which is not possible for obviouse reasons. It was just a great feature and it's greatly missed by me anyway.
0
0
txusmale
Tutor
•
8 Messages
9 years ago
Well, that did not really solve the problem. I have the same issue.. Is there gonna be a work around or a fix for this? Why did Samsung take it out anyway? That is just stupid.
0
0
k.carvalho
Tutor
•
7 Messages
9 years ago
0
0
k.carvalho
Tutor
•
7 Messages
9 years ago
0
0