Teacher
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1 Message
Samsung Galaxy S3 Not Receiving Calls - Phone issue or Android issue?
I just got a Samsung S3 a week ago. I have received calls and texts on it, but it appears that I am missing calls. Somebody tried calling me 6-7 times in a row in a 30 minute time span yesterday and it never rang, and only one of those showed up as a missed call. Today, the same thing happened again with two calls, and neither appeared in my missed call log. They sent a text and it didn't appear until about 20 minutes after it was sent.
I live in a built up area where there should be good coverage, and looked at the map and am rated as "best coverage." In the past six months, there were maybe two incidents at most when my old phone (not a smart phone) did not ring. I have a normal amount of bars on my phone.
During both of these incidents, my phone was not in use, and the ringer was on with sufficent volume.
Does anybody have any recommendations for solving this?
Danvee
Mentor
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42 Messages
11 years ago
I'm guessing that anyone with an IQ above room temperature knows what got removed.... 😉
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Samsunk-Failaxy
Teacher
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14 Messages
11 years ago
Speak no evil and pay your bill. Thank you from AT&T.
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coxkun3
Teacher
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12 Messages
11 years ago
Wow! I cant believe that "speak no evil and pay your bill" has been the last comment on this thread for a month now. Im starting to wonder if it was actually posted by at&t directly because that's the vibe I've got (and we've all got) everytime I've tried to bring up my "case" lately.
Does anyone have any experience with the issue being solved by 4.3 os? Im debating on the note 3 and would buy it tomorrow if I knew it wouldn't have the same issue of missed calls and texts. Thanks for all of your posts!!! They help more than you probably realize!!!
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chubbypika
Contributor
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1 Message
11 years ago
I recently purchased the Galaxy Express GoPhone, without data. Between Salem and Portland it's pretty difficult to find dead zones, so I was surprised to find I had missed a call on the drive home. No missed call notifications. So we called the phone from a Sprint phone in the same room. Nothing. Called again. Nothing. Called a third time, and it finally started ringing.
I originally left a 4G LTE zone on the way home (which I enabled for MMS only), but this problem persisted at home in 3G with Wifi connected. Needless to say, I'm returning this tomorrow. It's surprising to see such poor results on the nation's second largest carrier.
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coxkun3
Teacher
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12 Messages
11 years ago
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LogicSmith
Mentor
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37 Messages
11 years ago
I assume you mean Android 4.3, not 2.3. No, the problem will not go away until AT&T admits the problem is not in the phones but rather in the 4G LTE tower software.
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coxkun3
Teacher
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12 Messages
11 years ago
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thehagelbergs
Contributor
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1 Message
11 years ago
I'm also having this issue and have since I purchased my phone almost a year ago. I don't understand how this thread can go on for so long without the problem being resolved. It happens sporadically but when it does it is really inconvenient. Does AT&T respond to these forum posts?
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m.a.s.e
Scholar
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90 Messages
11 years ago
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s.m.knipe
Scholar
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129 Messages
11 years ago
The only real fix will be VoLTE, let's hope that AT&T doesn't get the bright idea to spread the VoLTE signal over multiple spectrums, and require another radio for the VoIP aspect of the VoLTE signal...
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