11-18-2013 8:12 PM
Anyone else having issues with their Note 3 GPS? I'm having an issue were every time I plug or unplug the charger from my phone the GPS drops out. I have to then toggle the GPS on/off in my quick settings to get it working again while navigating. It also seems to drop the signal when I get an incoming phone call while using the navigation app. I have confirmed this same behavior on 2 other friends Note 3's. I'm hoping this is just a software issue that will be fixed in a future os update.
Solved by: Go to Solution.
03-28-2014 11:13 AM
Downloaded the 4.4.2 update yesterday, did a Helium backup and performed a cache wipe and factory reset. Haven't have ONE GPS issue as of yet and the battery seems to be running on par with my 4.3 usage. Will tell the whole story soon enough.
Thanks, ATT for the update that actually fixed the issue. Next time, keep your customers posted. I almost dumped you for T-Mobile simply to stay on the GSM network.
03-28-2014 3:16 PM
My wife just drove about 180 miles. Said it was stable the whole way. Not an issue to be seen.
I think we are seeing good things.
03-28-2014 7:47 PM
- edited 03-28-2014 7:49 PM
Well I'm back. For those that remember, I was the one that did a week long test and found out the issue only started around 24 hours after inserting the sim card on a factory reset.
Anyways, I downloaded and installed the update last night about 9ish. I did not do a factory reset, just installed the update and went from there. During the download, I verified the plug/unplug issue and LTE to 4G switch issue was still there.
Update installed and everything seems to work great.
Well so far after a long day of testing the gps and trying everything I could to get it to fail, it is still working. Now I have yet to hit the 24 & 48 hour marks, but so far things look good.
I have my fingers crossed that the issue is fixed and this is not the 24 fake fix we saw after a factory reset.
I'll update tomorrow and again on Sunday (which will be the 48 hour mark)...
On the even more plus side, I love the new GPS settings
03-28-2014 9:00 PM
03-28-2014 9:42 PM
03-29-2014 2:46 AM
03-29-2014 7:51 AM
Since you did a Factory Reset, not sure if this will help, but try this.
Go to Settings > General > Application manager
Swipe over till you can see "ALL" apps
Scroll down to AT&T Software update
Clear cache and clear data
Then go to Google Services Framework
Clear cache and clear data
Then Restart and see if that works
I don't know about Samsung AT&T updates, but this works for my NExus 7 when I want to force an update most of the time.
03-29-2014 8:39 AM
If you changed the time or date on your phone to do the update it will confuse the text messaging app. Mine did that. I cleared everything out deleted all messages and it works fine now.
03-29-2014 8:51 AM