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Samsung Galaxy Note 3 GPS Issue

Samsung Galaxy Note 3 GPS Issue

Anyone else having issues with their Note 3 GPS? I'm having an issue were every time I plug or unplug the charger from my phone the GPS drops out. I have to then toggle the GPS on/off in my quick settings to get it working again while navigating. It also seems to drop the signal when I get an incoming phone call while using the navigation app. I have confirmed this same behavior on 2 other friends Note 3's. I'm hoping this is just a software issue that will be fixed in a future os update.

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Message 1 of 914
Mentor

Re: Samsung Galaxy Note 3 GPS Issue

Ah, I see. But that was already the case with 4.3 right? I believe there are apps that will allow you to move the whole app to an sd card. I hope those apps still work.
Message 766 of 914
Mentor

Re: Samsung Galaxy Note 3 GPS Issue

I tested it today and so far it's a fix.   The GPS no longer drops when receiving or making calls or texts.   That's a very promising sign.   

 

I have not yet tested it crossing to and from LTE to 4G zones but I'm confident that if the first concerns are addressed that this will be.

 

I hope to know more later.

Message 767 of 914
Highlighted
Teacher

Re: Samsung Galaxy Note 3 GPS Issue

6 months and finally a fix.. AT&T you owe a huge appology to Samsung and your customers.

Message 768 of 914
Scholar

Re: Samsung Galaxy Note 3 GPS Issue

so far with battery . i turned off location services and have music on for 4 hours it went from 9% in 4 hours . also had BUNCH emails .
Message 769 of 914
Scholar

Re: Samsung Galaxy Note 3 GPS Issue

Great to see this available this morning! Very funny ot receive a dozen+ notifications in 2 hours. Smiley Happy

 

I had a short conversation with Enuratique. S/he should be paid far far more than s/he is!

 

Is it so hard for these companies to provide communication to their customers? I know there are concerns of trade secrets/compeition, and that we (tech inclined/aware/and loud customers) are ultimately a very very very small porition of their total customer base ........ but if you want a brand loyalship for decades ... this is not the way to go about it.....

 

Praise again to Enuratique who risked losing his/her job to give us this great yet simple information. I hope the exec's of thes corporitations take our horrible 6 month+ predicment in consideration when making decision inside of these companies in the future. Transparency goes a long way...

 

Also, more importnatly, I  hope everyone has a moment to run every test scenario they can in the coming few weeks with this new software!!

 

I will have two Note3's tomorrow, ... so you can be assured I will test the h e double out of several senarios before delivering my conclusion

Message 770 of 914
Scholar

Re: Samsung Galaxy Note 3 GPS Issue

16 mile drive home - No issues

Message 771 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

I can't even download the update Smiley Sad I try to check and all it does is say "Software Update Interrupted" Won't even start downloading anything. Any suggestions on how to fix this?
Message 772 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

Need Factory Reset and then check for new update. The same for me today.

Message 773 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

i did a factory reset already with no change Smiley Sad 

Message 774 of 914
Voyager

Re: Samsung Galaxy Note 3 GPS Issue

You are not the only one, my friend Smiley Sad I couldn't get the update either. I did the factory reset and I am still not getting the update. WE ARE HOPELESS.

Message 775 of 914

Re: Samsung Galaxy Note 3 GPS Issue

Gps seems working for me
Message 776 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

90 mile drive. - No issues. 

Message 777 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

Factory reset and not login with any account. and check for new update. remember check update with Wifi.
Message 778 of 914
Voyager

Re: Samsung Galaxy Note 3 GPS Issue

@vacortina I just gave it a try and it didn't work. II am getting tired of resetting my device.
Message 779 of 914
Voyager

Re: Samsung Galaxy Note 3 GPS Issue

I had updated my phone to Kitty. Everything is working fine for me now. Gps works great now, ( so far ) I used it to hit the trails biking.

To get the update to, I factory reset my device. Logged into a wife only, & it installed.
Message 780 of 914
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