11-18-2013 8:12 PM
Anyone else having issues with their Note 3 GPS? I'm having an issue were every time I plug or unplug the charger from my phone the GPS drops out. I have to then toggle the GPS on/off in my quick settings to get it working again while navigating. It also seems to drop the signal when I get an incoming phone call while using the navigation app. I have confirmed this same behavior on 2 other friends Note 3's. I'm hoping this is just a software issue that will be fixed in a future os update.
Solved! Go to Solution.
02-27-2014 8:33 AM
I have used the GPS once since the update and it worked better. It lost contact for 60 seconds and re connected. Plugging and unplugging while running did not seem to faze it but that was a sometimes problem with me before (it seems we have variations of a theme with our phones.)
I will recommend Samsung support and, when I had it, I loved the HTC support. The Samsung techs seem knowledgeable and and practical.
02-27-2014 8:39 AM
02-27-2014 8:42 AM - edited 02-27-2014 8:44 AM
My review was not approved either. There was no foul language or anything derogatory towards att just the truth about the gps not working i did add good at getting you lost as a pro though
02-27-2014 8:44 AM - edited 02-27-2014 8:47 AM
I used to have a Garmin but got tired of paying $50 every year for map updates when I could use Google Maps for free. In addition the POI (gas stations, restaurants, etc.) information of Google gets updated far more frequently and is always more accurate than something like a Garmin . Not to mention it's tied into web search so I can easily see reviews, more information, street view, traffic, etc. Standalone GPS still makes sense in the backcountry, but not so much in the auto anymore.
02-27-2014 10:04 AM
Well, here's further verification of what we already know...
02-27-2014 10:41 AM
Incidently, I had a Galaxy S4 right before switching to the Note 3 and I had the exact same issue on the S4 with GPS. Might be good to join efforts, as there are a lot more S4 users out there than Note 3. Wonder if there is a similar thread for them.
02-27-2014 11:35 AM
My original Galaxy Note was great all last riding season until an update in late summer or early fall when these errors started happening to it as well. I always thought it was the App that I use, "Mapmyride" and I've been back & forth with them with no success. I then upgraded to the Note 3 and the problem never went away. I then discovered that the same issues happen in other cycling GPS tracking apps such as Strava. So Im guessing it's a Samsung vs. AT&T mashup issue and is not purely related to the Note 3. Whatever it is, I can show at least 3 months of riding where I had 0 issues then all of a sudden, haywire, on nearly every ride. I've kinda lost faith in it for a while until I came across this forum and found out it was an AT&T / Phone issue. I''d really like it to be fixed before Apr 10 when I have the MS150 Grand Fono Charity ride from Houston to Austin. I'd like to do live tracking via Mapmyride..
02-27-2014 11:40 AM
Samsung has updated its website to tout that the AT&T Note 3 comes with KitKat !! LOL
02-27-2014 11:51 AM
Since most of your reviews would not get approved on the review page http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-classic-white.html#fbid=2vlT5fcFwZj
You might want to support my review by just clicking the helpful button. The idea is that people who sorts the reviews by most helpful review will get my review on top. At least we can get something back in small little ways. Just search for my user name there to find my review.
02-27-2014 12:07 PM - edited 02-27-2014 12:08 PM
Why do you assume that most of our reviews wouldnt get approved? To what advantage is it for me and the proper operation of my phone to support your review since the problem has already been acknowleged and fix announced? Lastly, what good is it to "get something back in small little ways"?
02-27-2014 12:29 PM - edited 02-27-2014 12:31 PM
I'd encourage you guys to file the FCC complaint like I did. Nothing might come of it, but at least I feel like I did something. It's so frustrating to have an otherwise phenomenal phone marred by such a terrible issue. I love this phone otherwise, but this makes me want a new phone on another carrier. Carrying and charging 2 devices is not an option for me.
02-27-2014 12:45 PM
rkinwa - Let's just keep getting the word out to people that there are ways to contact AT&T or get their attention. I hope enough of us are actually willing to speak up, sign or figure out a way to get more information from AT&T.
Finding out so many other people are having this problem is both disheartening and encouraging. Maybe something can finally be done about this.
Thanks for all the troubleshooting guys.
02-27-2014 1:04 PM
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!