Samsung Galaxy Note 3 GPS Issue

Samsung Galaxy Note 3 GPS Issue

Anyone else having issues with their Note 3 GPS? I'm having an issue were every time I plug or unplug the charger from my phone the GPS drops out. I have to then toggle the GPS on/off in my quick settings to get it working again while navigating. It also seems to drop the signal when I get an incoming phone call while using the navigation app. I have confirmed this same behavior on 2 other friends Note 3's. I'm hoping this is just a software issue that will be fixed in a future os update.

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Message 1 of 914
Scholar

Re: Samsung Galaxy Note 3 GPS Issue

Lol I kept it clean. Maybe I said Note 3 only sucks on AT&T lol only rocks on other carriers? ?! O well just speaking the truth!
Message 286 of 914
Contributor

Re: Samsung Galaxy Note 3 GPS Issue

good luck with them calling you back.  the note 3 just worthless gps period...some phones are just like that. i regret the day i brought mine.  i put it away and am back to using my note 2.  at least the gps is solid.

Message 287 of 914

Re: Samsung Galaxy Note 3 GPS Issue

To quote the International Business Times:
"The Android 4.4 KitKat update includes such features and improvements as "immersive mode," an updated lock screen design, "always on" hands-free navigation, decreased fragmentation with Project Svelte, an updated dialer and caller ID, text message and Hangouts integration, a complete emoji keyboard, updated NFC powered features, cloud printing and storage, TV and Bluetooth compatibility as well as screen recording."

Notice the part the "always on hands free navigation"? I wonder if KitKat will fix our problem?

Full article: http://www.ibtimes.com/android-44-kitkat-update-galaxy-note-3-rollout-continues-samsung-admits-fault...
Message 288 of 914

Re: Samsung Galaxy Note 3 GPS Issue

Add me to the list also! I noticed the issue about 3 weeks ago, called ATT they sent me a new phone, I restored all my apps and of course it still drops the GPS on the notification panel at the same time it loses itself on the map or app. So I called them back and they say they have not heard of the issue before and escalated it to Samsung who also says they have not heard of this issue, Samsung said I could "reflash " my phone with updated firmware if I send it in or have a service center that is capable. So I called the nearest Service center, who also never heard of our issue and they said they can reflash my phone, but it's the same firmware that I have in it, not an updated one like Samsung stated.

I use Waze primarily, that seems to drop more often then Trapster or even Maps, so I pull down the switch menu, turn off GPS, turn it back on and it locks on immediately.

I do believe it is an installed app that is creating the issue, I am going to backup my phone again and do a factory restore as mentioned, install just a few core apps and give it a shot...

EVERYONE in here having issues has to contact ATT and/or Samsung to report this problem.

Thanks for all the suggestions!
Message 289 of 914
Highlighted
Explorer

Re: Samsung Galaxy Note 3 GPS Issue

I think some on here have already gone through the exercise of installing app by app, and found it didn't help.  But woud love to hear your results as well @cheezomlet  because if it IS an app then there's hope for us all.  Thanks.

Message 290 of 914
Scholar

Re: Samsung Galaxy Note 3 GPS Issue

This is a pain in.....I was in Downtown Houston Texas last night looking for an event last night. I had to use maps to get around and of course GPS signal kept *** while driving ! Kept getting lost people honking behind me cuz in between stop lights I had to FREAKIN KEEP TURNING OFF AND TURNING ON TO TRY TO GET MY LOCATION! Also, I almost hit a car that pulled out in front of me and wasn't paying total attention ...why CUZ I *** TRYING TO GET THE GPS TO WORK! This is a company that always sends message "don't drive n text !" Hey how bout fix the GPS to have working so that we can drive safe too. I mean, DONT PEOPLE USE GPS FOR DRIVING DIRECTIONS AND SHOULD THAT BE AN ESSENTIAL FEATURE TO BE WORKING? ? Thank u AT&T , much love ....

 

[Inappropriate content removed]

Message 291 of 914

Re: Samsung Galaxy Note 3 GPS Issue

Seems the sound on my phone also drops when you plug or unplug the charger
Message 292 of 914

Re: Samsung Galaxy Note 3 GPS Issue

Please explain this process further.  I enter that on my phone hit dial and get an error

Message 293 of 914

Re: Samsung Galaxy Note 3 GPS Issue

okay I just called AT&T they read the forum and they realize that there's an issue. Well maybe not AT&T but the tech who I talk to certainly did. They sent me to Samsung for their support just like they did with multiple people on this forum. I'm on hold with them now. I have a brand new note three sitting in a box next to me for my daughter which I probably am going to return and get the note 2 it was much more solid
Message 294 of 914

Re: Samsung Galaxy Note 3 GPS Issue

technician from AT&T told me we all need to report this to Samsung the more report the more likely we are to get a resolution
Message 295 of 914
Contributor

Re: Samsung Galaxy Note 3 GPS Issue

I use gps tracker for my rides.. very disappointed in the gps on the note 3.. hopefully it will be addressed. . It has nothing to do with atat or 4g.. my s4 worked flawlessly

Message 296 of 914
Contributor

Re: Samsung Galaxy Note 3 GPS Issue

Why would all the same apps work perfect on s4 and not on note 3?
Message 297 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

I signed up to report having the same issue. I depend on GPS navigation to do my job and this is becoming a big problem.

 

Clicked the "me too" button to add another one.

 

Still waiting for a solution that does not include root.

Message 298 of 914
Scholar

Re: Samsung Galaxy Note 3 GPS Issue

Whine...  Please fix this

Message 299 of 914
Tutor

Re: Samsung Galaxy Note 3 GPS Issue

Hi All, I've been having GPS signal dropping issues with Galaxy Note 3 as well.  Glad I'm not the only one; at first I thought it was just my Navigon app, but GPS drops out with Google Maps and Sygic Navigation as well.

 

I've tried using the GPS Satellite utility on GooglePlay to download new GPS data, but no effect.  Otherwise, I have to toggle the GPS on and off radio on and off to get signal back.  Invariably, it'll lose signal again a few minutes later though.  I used to have the same issue with my Galaxy S2, but my Note 2 never had the problem.

Message 300 of 914
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