The Samsung Galaxy S24
davism7's profile

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1 Message

Tuesday, November 25th, 2014 4:07 PM

My galaxy s4 won't charge or turn on.

Hi, my galaxy s4 won't turn on or charge. Previously it had problem keeping a charge unless it was completly off, and an employee switched my battery. Everything was fine. Just recently (3 days ago or so) it updated at&t software automatically and it has started having charge problems again and last night it died completely. I have tried other outlets, different chargers, and leaving the battery out for a few minutes. It won't even register on my laptop. I am also scared for what this means for all of my data stored on the device. What do I do? Anyone had this issue?

Accepted Solution

Official Solution

Professor

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1.5K Messages

9 years ago

It won't be recognized by your computer if it's powered off. Have you tried leaving it on the charger for a couple of hours at all? Worst case, go get yourself a wall charger that'll let you charge the battery externally, pop the battery back in and see if that works. If it won't boot even with a fully charged battery then you've other issues. If it's just the port itself, it's an easy enough fix if you're even just slightly handy. 

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