The Samsung Galaxy S24
m2r's profile

Tutor

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7 Messages

Sunday, August 9th, 2015 7:43 AM

HELP! UNABLE TO CHARGE PHONE AFTER LATER 8/8/15 FIRMWARE UPDATE

After being notified today, I applied the latest firmware update to my SM-G900A SGS5. I am now at:
Android version: 5.0
Baseband version: G900AUCU4BOF3
Kernel version: 3.4.0-4432708
Build number: LRX21T.G900AUCU4BOF3

Now, ANY charger (USB or wireless) results in a repeated error every few minutes saying:

"UNABLE TO CHARGE YOUR DEVICE
Unable to charge your device. Please make sure you are using a Samsung-compatible battery and charger, and that your device is properly connected to the charger."

Community Support

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15.2K Messages

9 years ago

Hello @m2r

 

I’m sorry to hear you’re having issues since you updated!

 

In order to further assist you, could you please send a private message including your:

  • Full name
  • Wireless number
  • Best time to reach you and alternate contact number if available

 

Thank you,

Charise

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