For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Chris_Singh's profile

Tutor

 • 

4 Messages

Monday, August 29th, 2016 12:46 PM

Galaxy S5 Marshmallow update

Everytime I check for the new update it keep saying that the current software is up to date. Very frustrating, does anyone have a download link for the 6.0.1 update.zip file?

Tutor

 • 

5 Messages

8 years ago

I am on 5.0 as well..

What other updates have they had?

 

I can flash it myself, but I would rather not loose everything on it.

Tutor

 • 

5 Messages

8 years ago

I found this...

It appears AT&T hasn't been giving me updates for a long time.

https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KB424848?make=Samsung&model=GalaxyS5G900A

 

Now the question is why?

 

Tutor

 • 

4 Messages

8 years ago

AT&T is the most unsupportive company! Now that I know I've terminated my contract and removed all my information that they have about me. I'm now with T-mobile ❤

Tutor

 • 

5 Messages

8 years ago

So much for going to Best Buy or an AT&T store.. 

Best Buy said they weren't equipped to update it

AT&T told me I had to go to Samsung...

 

ACE - Expert

 • 

23.9K Messages

8 years ago


@lt401vette wrote:

So much for going to Best Buy or an AT&T store.. 

Best Buy said they weren't equipped to update it

AT&T told me I had to go to Samsung...

 


@lt401vette

 

you went to the samsung experince center at the best buy?  They can update your phone.  Someone is being lazy.  That is what they are there for.

Tutor

 • 

5 Messages

8 years ago

Yes, the Samsung specialist was there at the Best Buy in Mooresville, NC. He said he can only update the Note and the s6

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.