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Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

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Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Hello Community!

 

I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)!

 

Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below.

 

For more information and installation instructions, please keep reading.

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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 88
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‎02-17-2017 3:16 PM

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Summary:

  • Effective February 17, 2017, AT&T released a software update for the Samsung Galaxy S7 edge (SM-G935A).
  • This update will be made available to customers to download via firmware over the air (FOTA). 
  • A Wi-Fi connection is required.

 

Device Update/Enhancements:

  • Android 7.0 Nougat
  • Network performance enhancements
  • Samsung Cloud and Samsung Pass
  • Removal of AT&T Address Book
  • Android device security updates
  • Other enhancements

 

New Software Specifications Details:

  • Software Version: Android 7.0
  • Security Patch Level (SPL): February 1, 2017
  • Baseband Version: G935AUCU4BQA6
  • Kernel Version: 3.18.31-10280464
  • Build#: Build Number: NRD90M.G935AUCU4BQA6
  • File Size: 1.58GB or 1.64GB

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 88
Contributor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Hi, 

I just recieved an Update for my Galaxy S7 Edge and when im tryiing to install it i ended up with an error saying: "Software Update has been interrupted". 

During this update:

1) I was connected to internet.

2) My phone has enough battery.

3) My phone has more than 10GB available system storage.

 

So, i guess it's due to some technical issue. So, please suggest me with the possible alternatives inorder to get this update.

 

Thank You 

Message 3 of 88
Teacher

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Are you sure your knox hasn't been tripped? Check that first. If it hasn't been tripped then you need to take your phone to Best Buy and have them reflash your Rom. I had the same problem with mine and they fixed it by reflashing the rom on it

Message 4 of 88
Contributor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Hi, thanks for the reply. Can you please tell me how to check wheather my Knox was tripped or not? 

Message 5 of 88
Teacher

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Boot into Galaxy S7 Download Mode in Easy Steps. Power Off your Phone Galaxy S7: Press and hold “Volume Down + Home + Power” button together for a few seconds and once you see a warning screen on the device, release ALL buttons. Press Volume UP to accept the Warning and boot into Download Mode.

 

at the top of your screen it will show knox warranty void. if it shows anything other then 0x0 then your warranty is tripped

 

 

Message 6 of 88
Contributor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Thanks for the info. As per your instructions i Boot into Galaxy S7 Download Mode and thankfully i see only 0x0-knox warranty void and so my knox is not tripped. Know what can i do...  

Message 7 of 88
Teacher

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

The support people at Samsung told me to take my phone to best buy and have the Samsung people reflash my phone . They fixed the issue in about 5 min. Just tell them your phone will not update and your Knox status is good. Should fix your issue
Message 8 of 88
Tutor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Great. To know I'll need to put out more money. I can't even change providers with out buying a new phone.
Tags (1)
Message 9 of 88
Mentor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

It doesn't work for me either. Tried factory reset, cache wipe, removed SD card. Every time, fails at 31% in recovery mode.

 

Of course, my local Best Buy's Samsung people were gone for the night and the tech support guy from AT&T was stumped. Way to go AT&T and Samsung.

We'll see tomorrow at Best Buy whether they can fix it. Otherwise I can't wait for the warranty discussion at the AT&T store. This shouldn't be this hard. 

Message 10 of 88
Teacher

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

They fixed my issue with no problem all they did was reflash the rom
Message 11 of 88
Mentor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Did they flash you at BestBuy to 7, or back to 6.01 and have you then redownload the OTA update?

Message 12 of 88
Teacher

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

I had this issue back in September. They just updated my phone to the latest marshmellow update. Haven't had any issues since then. You guys have never tried to root or flash back to stock have you. That will cause updating issues. That's why I had the issue. I rooted my phone, realized that I tripped the Knox warranty then flashed back to a stock att rom. That's when I started having update issues. But reflash in back to stock with Odin fixed my Knox trip. So I called Samsung and they verified that my Knox warranty was good. They then told me to go to best buy and have them update it for me. Haven't had any issues since
Message 13 of 88
Mentor

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

We'll see then. Phone wasn't rooted, Knox is clean.

Unsure BB even has the 7.0 update available. It doesn't show up in Smart Switch.

Message 14 of 88
ACE - Guru

Re: Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

My S7 Edge just updated perfectly. The whole process took about 45 minutes.

There were about 4 separate steps starting with the fairly long download of the software.

I now have 7.0 Build number NRD90M.G935AUCU4BQA6.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 88
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