07-27-2016 8:41 AM
Good morning everyone!
Device Update Enhancements:
Keep reading below for information on how to update your device!
Solved! Go to Solution.
12-22-2016 6:39 AM
I'm not getting my updates either. The only way I get them is if I bring it into a service center and they do it for me. My phone is still under warranty, so I'm going to see if they'll replace it since it's a pain in the butt to bring it in to them every couple months and sit there for 30-60min when the phone should update it self over the air.
remember they are going to replace your phone with a refurb.
12-22-2016 6:46 AM
I have a few months left on my warranty, so if the refurbished phone doesn't work any better than my current one I'll just exchange that one as well untill I hopefully get one that actually does what it is supposed too. Lol. Thanks for the heads up though.
02-17-2017 7:39 AM
02-25-2017 8:16 PM
So last night I checked for Software updates on my Galexy s7 Edge, and I started the update. Unfortunatly my internet stopped working halfway through. This was out of my control, as a devices connected were disconnected. But now everytime I check software update, it says "Current software is up to date" even though I am on Android 6 and Android 7.0 has a released for s7 edge a week now. Did this issue arrise from the disconnect, or will it soon "come back" and update with the notification? I hope you can help
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!