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Device Software Update: Samsung Galaxy S7 (SM-G930A)

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Device Software Update: Samsung Galaxy S7 (SM-G930A)

Good morning everyone!

 

Summary Description:

  • Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 (SM-G930A).
  • This update will be made available to customers to download via firmware over the air (FOTA). 
  • A Wi-Fi connection is required.

 

Device Update Enhancements:

  • Setup and Transfer
  • Wi-Fi Calling
  • IPME
  • AMBS Phase 3

 

Keep reading below for information on how to update your device!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
30,105 Views
Message 1 of 68
Community Support

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

Software Download/Update Instructions:

 

User Initiated Software Update (Self-discovery via Settings Menu):

 

1. From the home screen, pull down notification shade and select “Settings“

2. Under “System” category select “About device” icon

3. Select Software update

4. Select Check for updates

  • Software update process will not delete any personal data on your phone. Check the AT&T server for new software update?

5. Tap OK

  • Status Message: Checking for update: Processing…The download for the software update will begin in a moment. The software download may take several minutes
  • Status Message: Downloading…
  • Software Update– A software update is available for your device that requires Wi-Fi connectivity for download progress to begin. Connect to a Wi-Fi network?  For a list of free Wi-Fi networks click here AT&T Wi-Fi Hot Spots.

6. Select Continue or remind me later

  • A new software update from AT&T is available for our device. This download will occur over Wi-Fi.  Please make sure that you stay within the Wi-Fi coverage area while the download takes place.  This could take several minutes.

7. Tap Continue 

  • Status Message: Downloading software update, Please do not leave Wi-Fi coverage area
  • A new software update from AT&T is available for your device. This software update will take several minutes and will not delete any personal data on your device.  All service (including emergency calls) will be suspended during the install
  • The device will automatically restart once the new software has successfully installed
  • Status Message: Update Complete. The software has been successfully installed. Your device is now ready to use

8. Tap “Done”

 

 

Device Initiated Software Update: Upon receipt of the Software Update notification, the user should select OK and follow the simple steps to download and install the new software.  Installation can be postponed up to three times in four hour intervals for up to 12 hours

 

1. Notification - AT&T software update

  • Message reads – A new software update from AT&T is available for your device. This software update will take several minutes and will not delete any personal data on your device. All services (including emergency calls) will be suspended during the install.

2. Tap Continue or Postpone – users can postpone up to three times in four hour intervals for up to 12 hours.

  • Tap Continue….
    • The device will start downloading the software update
    • The device will automatically restart once the new software has successfully downloaded.

3. Status Message: Software update… Processing… The download for the software update will begin in a moment. The software download may take several minutes

4. Status Message: Downloading…

5. Tap Continue

6. The device will automatically restart once the new software has successfully installed.

7. Status Message: Update Complete: The software has been successfully installed. Your device is now ready to use

8. Tap Done

 

New Software Specifications:

  • Software Version: MMB29M, Android 6.0.1
  • Baseband Version: G930AUCU2APG1
  • Kernel Version: 3.18.20-8575098
  • Build#: MMB29M.G930AUCU2APG1
  • File Size: 597MB from PE1 and 548 MB from PF2

 

Software Version Verification:

  • From Home Screen, select Apps or pull down the notification shade
  • Select Settings>System> About device
  • If the build number matches new specifications the device has the latest firmware.

 

Kevin, AT&T Community Specialist

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 68
ACE - Expert

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

@ATTMobilityCare @ATTKevinCS

 

Where is the update for wifi calling for the darn s7 active your about ready to lose a customer and ally.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 68
Tutor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

 

Where can we read the release notes about the below to find out what they all really mean (besides wifi calling)?

 

Device Update Enhancements:

  • Setup and Transfer
  • Wi-Fi Calling
  • IPME
  • AMBS Phase 3
Message 4 of 68
Contributor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

Great to see this coming out.  What is the plan for enabling wifi calling for non-ATT unlocked devices (SM-G930U)?

Message 5 of 68
Anonymous
N/A

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

This update appears to enable Advanced Messaging as well which is not mentioned above. Is there a real Release Notes document that has a complete description of the changes?

Message 6 of 68
ACE - Professor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

@dhuntley, ATT doesn't provide updates for non ATT branded devices. Those either come from the manufacturer (non-branded) or the original branded carrier. In any event, I doubt you ever see it.



"Customers helping customers; not always successfully"
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 68
ACE - Expert

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)


dhuntley wrote:

Great to see this coming out.  What is the plan for enabling wifi calling for non-ATT unlocked devices (SM-G930U)?


@dhuntley

 

There is no plan they wont be getting enhanced LTE services any time soon.  IF you want wifi calling hdvoice vid calling and advance messaging you have to buy a ATT branded phone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 68
ACE - Guru

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

Anyone manage to download this update OTA yet?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 68
ACE - Expert

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

I downloaded and installed it on a s7 today so it is live.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 68
ACE - Guru

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

OK thanks.

My S7 edge still thinks it's up to date.

I have been changing the date and tried a bunch of times since last night.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 68
Contributor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

Downloaded and updated my phone but all it did was slow down my SMS .... Can I go back to previous version?
Message 12 of 68
Tutor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

This updated screwed up my phone royaly.  First Chrome and the default internet app were giving me problems.  Chrome was constantly spitting out out "aw snap" errors and crashing.  The default internet app was doing the same thing.  Then i started getting random other errors / problems such as google play service stopping or the phone randomly shutting off and restarting to totally freezing up for mins.  I have cleared the whole phone cache with no luck.  If I have to do a full factory reset I will not be happy.

Message 13 of 68
Contributor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

I have been downloading every 24 hrs and everytime is restarts, on the AT&T update logo (after the reset) it only gets up to 28% updating and then says "update failed" and then resets the phone and then I get a message after the phone boots up that update was interrupted.  I have cleared the applications cache, booted the phone in safe mode, and even cleared the cache in the boot menu (pressing power, up volume, and home buttons).  I always get the same result.  Please help.

 

-EH

Message 14 of 68
Mentor

Re: Device Software Update: Samsung Galaxy S7 (SM-G930A)

Messed up the carriers excusive flagship gets pushed aside for the versions you can buy anywhere and everywhere.

Message 15 of 68
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