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Cjohns74's profile

Contributor

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1 Message

Thursday, December 14th, 2017 3:19 AM

Advanced Messages

Hello,

 

I turned on my advanced message and when I try to send a message to my spouse, it fails sending it. My spouse has his advanced messaging turned on. When I turned it off, it will send. How can I fix this. I want to be able to share larger files.

 

Thank you.

Community Support

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231.5K Messages

6 years ago

Hello @Cjohns74,


Welcome to the Community Forums! Thank you for reaching out to us with your messaging concerns. I can definitely understand the importance of making sure this feature is working properly.


To get started, I will need some additional information. Please send a private message to @ATTCares with your account details and a good contact number. Once I hear back, I will be able to look further into this for you.


I look forward to your reply. Take care and have a great day!


Denise, AT&T Community Specialist

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