The Samsung Galaxy S24
shelbelle60's profile

Contributor

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2 Messages

Saturday, July 21st, 2018 12:40 AM

Ads on my phone after EVERY incoming and out going call

A few days ago I started noticing that every time I get a call, when the call is done (whether I answer the call or not) a big ad is on my screen...then when I click out of the ad, another full volume ad  pops up ony screen. ANNOYING! I followed suggestions to turn off pop ups...but turns out my pop ups were already blocked.  I really want to turn these ads off!  Thank you in advance!

Accepted Solution

Official Solution

ACE - Sage

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117K Messages

6 years ago

You added an app to the phone that contains adware.  Delete the app and the ads go.  

Game or free music downloads are usually the culprit. 

 

Contributor

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2 Messages

6 years ago

Thank you! I thought it had to be something that I downloaded.  I started deleting a bunch of apps one at a time...and turns out it was TEXTRA messaging App that was the culprit.. All fixed!

ACE - Sage

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117K Messages

6 years ago

@shelbelle60

Oops..   I have recommended Textra, I guess I won’t do so again without an added warning.  Thanks for the heads up.

 

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