For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Lulu64's profile

Contributor

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1 Message

Monday, February 27th, 2017 5:11 AM

Accessing emails

Can anyone tell me what this is?
$#ster_shortproductsname $#
That's what comes up whenever I try to read my emails.

Community Support

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231.4K Messages

7 years ago

Hello @Lulu64!

 

Welcome to our Community Forums! Utilizing your email on the daily basis is definitely important. I will be happy to give additional assistance regarding this code you are seeing.

 

Depending on how you are viewing your emails, you may need to contact your email domain provider. If you have a virus, you will need to take additional action with your provider for further assistance.

 

If you get this message on your phone, I would suggest turning your phone off and back on to refresh the phone network connections and settings. If you are viewing your email online via your PC, try clearing cache and cookies in your browser settings, as well as clearing your email inbox and trash files to clear your inbox of any unwanted files.

 

Let us know how it goes! I hope you have an excellent rest of your week.

 

Shenoah, AT&T Community Specialist

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