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Posted Feb 11, 2014
6:12:49 PM
Order 300mbps just after cancelling uverse?

I just cancelled my uverse (internet and TV). I haven't sent my equipment back yet. Is it possible for me to sign up for just the 300mbps internet now for the $70 price? I live in the Brushy Creek (Stone Canyon) region of Round Rock.

I just cancelled my uverse (internet and TV). I haven't sent my equipment back yet. Is it possible for me to sign up for just the 300mbps internet now for the $70 price? I live in the Brushy Creek (Stone Canyon) region of Round Rock.

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Order 300mbps just after cancelling uverse?

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Feb 14, 2014 10:42:28 AM
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Hi beefamato,

 

Sadly, once your account is fully cancelled, there is no way to reinstate it, but you should easily be able to place another order. You may even be able to keep the equipment, but it is probably best to return it to avoid any complications. Just go to the online ordering site and place an order here.

 

Let us know if you have any issues, and we will be glad to help.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hi beefamato,

 

Sadly, once your account is fully cancelled, there is no way to reinstate it, but you should easily be able to place another order. You may even be able to keep the equipment, but it is probably best to return it to avoid any complications. Just go to the online ordering site and place an order here.

 

Let us know if you have any issues, and we will be glad to help.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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