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Posted Apr 24, 2012
12:39:57 PM
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what is the proper way to hard reset the 2wire 3600HGV router?

Hello,

 

I was wondering what the right way to hard reset the 2WIRE 3600HGV router is?

 

Thanks for responding

Hello,

 

I was wondering what the right way to hard reset the 2WIRE 3600HGV router is?

 

Thanks for responding

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Aug 1, 2012 8:06:31 PM
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The easiest way is to go to the following page in the RG's settings:

http://192.168.1.254/xslt?PAGE=C_5_7

Use the button at the bottom of that page that says "Reset to Factory Default State".

You will need your RG's password to get into this settings page. The default password for your RG is printed on the white sticker on the outside of the unit.
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what is the proper way to hard reset the 2wire 3600HGV router?

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Apr 24, 2012 12:41:38 PM
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ACE - Expert

Unplug the ac cable for 30 seconds and then reconnect it.

Unplug the ac cable for 30 seconds and then reconnect it.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Apr 24, 2012 12:49:00 PM
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Teacher

what is the small reset button on the back for, then?

 

Do I unplug the ac cable after switching the router off or does it not matter?

what is the small reset button on the back for, then?

 

Do I unplug the ac cable after switching the router off or does it not matter?

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Apr 24, 2012 12:51:00 PM
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ACE - Expert

There is no off switch for the RG.  The button on the back is a reset button, but to do a hard reset that will cause the software to be redownloaded into the RG it has to be powered off for at least 30 seconds.

There is no off switch for the RG.  The button on the back is a reset button, but to do a hard reset that will cause the software to be redownloaded into the RG it has to be powered off for at least 30 seconds.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: what is the proper way to hard reset the 2wire 3600HGV router?

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Apr 24, 2012 12:53:11 PM
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Teacher

Haha, you're right. Thank you for the fast response!

Haha, you're right. Thank you for the fast response!

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Apr 24, 2012 12:54:10 PM
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ACE - Expert

Yw.

Yw.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 1, 2012 7:35:48 PM
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Sorry for the late update, but I unplugged the power cord for 30 seconds and then plugged it back in but the settings are still there! I thought everything in the memory would be wiped out.  Was there something else I missed?

 

Sorry for the late update, but I unplugged the power cord for 30 seconds and then plugged it back in but the settings are still there! I thought everything in the memory would be wiped out.  Was there something else I missed?

 

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Aug 1, 2012 8:06:31 PM
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The easiest way is to go to the following page in the RG's settings:

http://192.168.1.254/xslt?PAGE=C_5_7

Use the button at the bottom of that page that says "Reset to Factory Default State".

You will need your RG's password to get into this settings page. The default password for your RG is printed on the white sticker on the outside of the unit.
The easiest way is to go to the following page in the RG's settings:

http://192.168.1.254/xslt?PAGE=C_5_7

Use the button at the bottom of that page that says "Reset to Factory Default State".

You will need your RG's password to get into this settings page. The default password for your RG is printed on the white sticker on the outside of the unit.

Re: what is the proper way to hard reset the 2wire 3600HGV router?

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Aug 1, 2012 11:19:04 PM
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Teacher

Is that the exact same thing as a "hard reset"?  I've read somewhere that you can get viruses on your router, I'm trying to wipe everything off the router that I don't need just to be sure. Thanks for the help.

Is that the exact same thing as a "hard reset"?  I've read somewhere that you can get viruses on your router, I'm trying to wipe everything off the router that I don't need just to be sure. Thanks for the help.

Re: what is the proper way to hard reset the 2wire 3600HGV router?

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Aug 2, 2012 8:13:33 AM
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Edited by SomeJoe7777 on Aug 2, 2012 at 8:14:22 AM

A few routers based on DD-WRT or other Linux-derived code might be vulnerable to malware, but the 2Wire router has AT&T-proprietary firmware, so malware is not an issue.

A factory reset, hard reset, etc. are all the same thing. It's a reset of the router, clearing the existing configuration completely, and starting as if it just came out of the box.  This is opposed to a normal reset, restart, or reboot which does not clear the existing configuration.

 

A few routers based on DD-WRT or other Linux-derived code might be vulnerable to malware, but the 2Wire router has AT&T-proprietary firmware, so malware is not an issue.

A factory reset, hard reset, etc. are all the same thing. It's a reset of the router, clearing the existing configuration completely, and starting as if it just came out of the box.  This is opposed to a normal reset, restart, or reboot which does not clear the existing configuration.

 

Re: what is the proper way to hard reset the 2wire 3600HGV router?

[ Edited ]
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Jul 2, 2016 9:51:17 AM
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I'm really confused.  What if I do not wish to do a complete Factory Reset; I simply wish to do a Reboot of my gateway to see if that cures a couple of evasive snafus.  Someplace I thought I read to hold downt the reset button for up to 4 seconds..... but now I am confused if I should remove the DC power plug for 30 seconds.......... please help.

I'm really confused.  What if I do not wish to do a complete Factory Reset; I simply wish to do a Reboot of my gateway to see if that cures a couple of evasive snafus.  Someplace I thought I read to hold downt the reset button for up to 4 seconds..... but now I am confused if I should remove the DC power plug for 30 seconds.......... please help.

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Jul 2, 2016 10:42:10 AM
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Edited by skeeterintexas on Jul 2, 2016 at 10:47:07 AM

The original thread is over 4 years old so I don't know if those answers still hold true.

 

"hold down the reset button for up to 4 seconds..... but now I am confused if I should remove the DC power plug for 30 seconds"

 

Both will reboot the gateway. I've done both in the past with the same results.

 

You might be thinking of a Factory or Hard reboot of the DVR which is different than a Soft reboot.  A Factory or Hard reboot of the DVR will erase your recordings.

The original thread is over 4 years old so I don't know if those answers still hold true.

 

"hold down the reset button for up to 4 seconds..... but now I am confused if I should remove the DC power plug for 30 seconds"

 

Both will reboot the gateway. I've done both in the past with the same results.

 

You might be thinking of a Factory or Hard reboot of the DVR which is different than a Soft reboot.  A Factory or Hard reboot of the DVR will erase your recordings.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: what is the proper way to hard reset the 2wire 3600HGV router?

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