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Posted Oct 13, 2013
8:09:44 PM
How to change the DNS server on the Motorola NVG589 router?

Hello, I recently switch from DSL to U-verse and I was using OpenDNS for web content filtering.  With OpenDNS you just change your router to use the OpenDNS DNS servers, then any device connecting to your network gets filtered.  Now that we switched to Uverse the Uverse router is our main router.  I cannot find any way to override the DNS server served up with DHCP to be OpenDNS servers.   So does anyone know how to change the DNS server given in DHCP requests of the Motorola NVG589 router? I'm running software version 9.1.0h4d38

 


If changing DNS server address in DHCP response is not an option, I guess the other option would be to turn off the DHCP server on the Uverse modem, and bring up another DHCP server on the network where DNS would be configureable.   So if someone could reply on how to disable the DHCP server on the Motorola NVG589 that would help as well.

 

Hello, I recently switch from DSL to U-verse and I was using OpenDNS for web content filtering.  With OpenDNS you just change your router to use the OpenDNS DNS servers, then any device connecting to your network gets filtered.  Now that we switched to Uverse the Uverse router is our main router.  I cannot find any way to override the DNS server served up with DHCP to be OpenDNS servers.   So does anyone know how to change the DNS server given in DHCP requests of the Motorola NVG589 router? I'm running software version 9.1.0h4d38

 


If changing DNS server address in DHCP response is not an option, I guess the other option would be to turn off the DHCP server on the Uverse modem, and bring up another DHCP server on the network where DNS would be configureable.   So if someone could reply on how to disable the DHCP server on the Motorola NVG589 that would help as well.

 

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Oct 14, 2013 4:53:46 PM
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Hi eddiem555,

 

There is no place in the NVG589 to set a DNS address, but you can definitely do what you suggested in attaching a DHCP server to it and configuring it through that device. You are not able to disable the DHCP server in the NVG589, but you can set it up in passthrough mode, and it will pass the public IP to your server, where it will be able to handle all the routing from there.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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How to change the DNS server on the Motorola NVG589 router?

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Hi eddiem555,

 

There is no place in the NVG589 to set a DNS address, but you can definitely do what you suggested in attaching a DHCP server to it and configuring it through that device. You are not able to disable the DHCP server in the NVG589, but you can set it up in passthrough mode, and it will pass the public IP to your server, where it will be able to handle all the routing from there.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hi eddiem555,

 

There is no place in the NVG589 to set a DNS address, but you can definitely do what you suggested in attaching a DHCP server to it and configuring it through that device. You are not able to disable the DHCP server in the NVG589, but you can set it up in passthrough mode, and it will pass the public IP to your server, where it will be able to handle all the routing from there.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 14, 2013 4:58:06 PM
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Quick answer - you can't change the DNS server on the nvg589. A plausible explanation for why AT&T locked down this device, is because their native devices that connect to their router (like the DVR and VOIP adaptor) need the AT&T DNS servers to function properly.: 

 

If you have another router where OpenDNS was configured, then I would just wire that to the NVG589. I did that with my old dlink router and I'm cruising!

 

Steps:

1. Plus your old router into an available ethernet port on the nvg589.

2. Enable IP Passthrough  (read this, optional, link if you need get in the weeds on how IP passthrough works: http://www.dslreports.com/forum/r28642159-NVG589-Netgear-Router-for-DLNA

3. Ensure that the DHCP subnets on the nvg589 don't conflict with your old router's subnets.I changed my DHCP subnets to use a different range

 

That's about it. 

Quick answer - you can't change the DNS server on the nvg589. A plausible explanation for why AT&T locked down this device, is because their native devices that connect to their router (like the DVR and VOIP adaptor) need the AT&T DNS servers to function properly.: 

 

If you have another router where OpenDNS was configured, then I would just wire that to the NVG589. I did that with my old dlink router and I'm cruising!

 

Steps:

1. Plus your old router into an available ethernet port on the nvg589.

2. Enable IP Passthrough  (read this, optional, link if you need get in the weeds on how IP passthrough works: http://www.dslreports.com/forum/r28642159-NVG589-Netgear-Router-for-DLNA

3. Ensure that the DHCP subnets on the nvg589 don't conflict with your old router's subnets.I changed my DHCP subnets to use a different range

 

That's about it. 

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 14, 2013 5:59:37 PM
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Thank you for the reply.  The U-verse technican plugged in a wireless receiver for the cable boxes into one of the switched ports of the router. My main DVR is also plugged in (CAT5) into one of the 4 switch ports.  If I go the 'IP passthrough' route, do I need to move those two devices off the Uverse router onto my own router?  Ideally I'd like all the Uverse equipment connected directly to the Uverse modem as it is now.

 

Thank you for the reply.  The U-verse technican plugged in a wireless receiver for the cable boxes into one of the switched ports of the router. My main DVR is also plugged in (CAT5) into one of the 4 switch ports.  If I go the 'IP passthrough' route, do I need to move those two devices off the Uverse router onto my own router?  Ideally I'd like all the Uverse equipment connected directly to the Uverse modem as it is now.

 

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 14, 2013 6:54:36 PM
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Anything that is already plugged into your nvg589 stays the way it is. All you're doing, by using IP passthrough, is passing the public IP directly onto your old router.

 

Ah, I forgot to add two more things. You need to pick DHCP Fixed for enabling the pass through to your old router's MAC address (just pick your old router in the drop list  field - you don't need to memorize it).

 

Finally, once you're done with all these steps, your last step should be to turn off the wi-fi on the nvg589! Technically, you can have two wi-fi routers broadcast simultaneously, but you run the risk of signal interference because of their proximity to each other Smiley Happy.

 

So, there you have it. IP Pass through to your old router via Ethernet, change DHCP addresses on your nvg589, add DHCP fixed and then turn off your wi-fi on the nvg 589. You shouldn't have to mess with any of the devices that come connected to the nvg589 and only configuration you're changing is on this box.

 

Anything that is already plugged into your nvg589 stays the way it is. All you're doing, by using IP passthrough, is passing the public IP directly onto your old router.

 

Ah, I forgot to add two more things. You need to pick DHCP Fixed for enabling the pass through to your old router's MAC address (just pick your old router in the drop list  field - you don't need to memorize it).

 

Finally, once you're done with all these steps, your last step should be to turn off the wi-fi on the nvg589! Technically, you can have two wi-fi routers broadcast simultaneously, but you run the risk of signal interference because of their proximity to each other Smiley Happy.

 

So, there you have it. IP Pass through to your old router via Ethernet, change DHCP addresses on your nvg589, add DHCP fixed and then turn off your wi-fi on the nvg 589. You shouldn't have to mess with any of the devices that come connected to the nvg589 and only configuration you're changing is on this box.

 

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 14, 2013 7:00:47 PM
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Sorry, I forgot to mention - the net result after these configuration changes, is that you have two DHCP servers on your network, operating on two different subnets. The uverse NVG589 takes care of its own devices and your old routers takes care of all wi-fi access points.

If this helps, I alsonmoved my old VOIP Sipura adaptor from the old router to the uverse NVG589. Previously, when I had a Motorola Surfboard modem, I was forced to connect the adaptor to my old router and configure it within a DMZ. By switching it to the Uver589, I'm by-passing my old router completely.
Sorry, I forgot to mention - the net result after these configuration changes, is that you have two DHCP servers on your network, operating on two different subnets. The uverse NVG589 takes care of its own devices and your old routers takes care of all wi-fi access points.

If this helps, I alsonmoved my old VOIP Sipura adaptor from the old router to the uverse NVG589. Previously, when I had a Motorola Surfboard modem, I was forced to connect the adaptor to my old router and configure it within a DMZ. By switching it to the Uver589, I'm by-passing my old router completely.

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 15, 2013 8:15:24 AM
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Scottiedawg's configuration is definitely the best way to go in my opinion. You will end up with 2 DHCP pools, and you just want to keep any U-verse device directly connected to the NVG589 in that DHCP pool, so the NVG589 can handle the multicasting traffic to the receivers.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Scottiedawg's configuration is definitely the best way to go in my opinion. You will end up with 2 DHCP pools, and you just want to keep any U-verse device directly connected to the NVG589 in that DHCP pool, so the NVG589 can handle the multicasting traffic to the receivers.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 15, 2013 5:06:10 PM
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Thank you both (Scottiedawy and DavidCS) for the detailed response.  This is the detail I needed.  I do have one more question.   If I'm going to need my own router with DHCP server that I can configure DNS on, why even go through the hassle to change the NVG589 to bridge mode?  Why not just plug my private router into one of the ports of the NVG589 and just have my home network of my private router?  In that case I would have a separate NAT on my router from the NVG589, resulting in double NAT for my in home devices, but is there any problem with that?

Thank you both (Scottiedawy and DavidCS) for the detailed response.  This is the detail I needed.  I do have one more question.   If I'm going to need my own router with DHCP server that I can configure DNS on, why even go through the hassle to change the NVG589 to bridge mode?  Why not just plug my private router into one of the ports of the NVG589 and just have my home network of my private router?  In that case I would have a separate NAT on my router from the NVG589, resulting in double NAT for my in home devices, but is there any problem with that?

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 15, 2013 5:47:33 PM
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I am not sure I follow that thought completely. If all you need is to serve up Internet addresses using OpenDNS, and you have just a couple of client devices connected to the NVG589, then you can force the individual devices to lookup OpenDNS (no need of a private router or messing with NVG589 configuration). If, however, if you need a lot more flexibility in configuring your routing, lookup and firewall capabilities, then a private router comes in very handy.

 

So, if you don't do the IP Pass through, then your private router becomes just another Ethernet node on the NV589, but aren't you then still reliant on on configuring NVG589 for DNS Serving (which we know can't be done)?

I am not sure I follow that thought completely. If all you need is to serve up Internet addresses using OpenDNS, and you have just a couple of client devices connected to the NVG589, then you can force the individual devices to lookup OpenDNS (no need of a private router or messing with NVG589 configuration). If, however, if you need a lot more flexibility in configuring your routing, lookup and firewall capabilities, then a private router comes in very handy.

 

So, if you don't do the IP Pass through, then your private router becomes just another Ethernet node on the NV589, but aren't you then still reliant on on configuring NVG589 for DNS Serving (which we know can't be done)?

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 15, 2013 7:39:53 PM
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I was thinging I could leave NVG589 with existing settings, but still have my private router (with DHCP and OpenDNS configured) plugged into that.  I learned since I posted that, that would result in double NAT, and double NAT has it's own set of issues.   So I think I will stick with your first suggestion to set NVG589 in bridge mode have my private router and NVG589 on the same subnet.  I will make sure to different DHCP pools and turn off the wifi on the NVG589. Thanks again.

 

I was thinging I could leave NVG589 with existing settings, but still have my private router (with DHCP and OpenDNS configured) plugged into that.  I learned since I posted that, that would result in double NAT, and double NAT has it's own set of issues.   So I think I will stick with your first suggestion to set NVG589 in bridge mode have my private router and NVG589 on the same subnet.  I will make sure to different DHCP pools and turn off the wifi on the NVG589. Thanks again.

 

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 26, 2013 6:41:43 PM
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Even though you can't change the DNS server on the NVG589 or turn off DHCP server I was able to accomplish having my own DHCP and DNS working without having to do bridge mode or double NAT.  This solution requires that you configure the DHCP server to serve only the number of addresses to your U-verse receivers. Here is how I configured.

 

1st I needed to find out what the DNS servers the NVG589 was delivering so I plugged in a computer and allowed it to get a IP address from the NVG589.  Then I unplugged the computer.  I went into the NVG589 and set the DHCP server to only serve up 192.168.1.10-192.168.1.12.  This allowed 3 devices to receive their IP address which is equivalent to the number of receivers.  The setting for this is on the Home Network/Subnets & DHCP page.

 

Next you need to assign these addresses as a static address to each receiver.  If you go to Home Network/IP Application you should see your receivers mac addresses listed with a dynamic address assigned.  Clip on the "Allocate" button and choose on of the addresses you constrained the DHCP server to.  Do this for all the receivers on your network.  This will prevent any of your personal devices from receiving an IP address from the NVG589 DHCP server.  You will need to reboot all your receivers and verify they have allocated their addresses either by the menu on the receiver or going to Device/Device List on the NVG589.  You may need to clear the list and then wait about 5 minutes and then scan for devices again.

 

Now the fun.  Using your own router make sure you set up the DHCP server allocates addresses outside of the range the NVG589 does but it must be on the same subnet as the NVG589.  Also as a safety net you need to assign the same IP address in your routers DHCP server to the MAC addresses of your receivers.  Because you will have two DHCP servers the first to respond wins and we always want to make sure the receivers have their correct IP addresses.  Also you do not want to use the WAN port of your router from this point on.  Only the LAN ports should be used with one of them going directly to the NVG589.  Some routers allow you to turn the WAN port into a LAN port.  This turns off the routing function allows the router to just act as a switch with a DHCP server and a wireless access point.

 

I was able to accomplish this with a Asus RT-N66U router running Tomato firmware.  Do this configuration at your own risk since consumer routers may or may not support the configurations mentioned here.  With Tomato you are granted deep access to how the DHCP server can be configured along with really flexible MAC to IP address assignments.

 

 

Even though you can't change the DNS server on the NVG589 or turn off DHCP server I was able to accomplish having my own DHCP and DNS working without having to do bridge mode or double NAT.  This solution requires that you configure the DHCP server to serve only the number of addresses to your U-verse receivers. Here is how I configured.

 

1st I needed to find out what the DNS servers the NVG589 was delivering so I plugged in a computer and allowed it to get a IP address from the NVG589.  Then I unplugged the computer.  I went into the NVG589 and set the DHCP server to only serve up 192.168.1.10-192.168.1.12.  This allowed 3 devices to receive their IP address which is equivalent to the number of receivers.  The setting for this is on the Home Network/Subnets & DHCP page.

 

Next you need to assign these addresses as a static address to each receiver.  If you go to Home Network/IP Application you should see your receivers mac addresses listed with a dynamic address assigned.  Clip on the "Allocate" button and choose on of the addresses you constrained the DHCP server to.  Do this for all the receivers on your network.  This will prevent any of your personal devices from receiving an IP address from the NVG589 DHCP server.  You will need to reboot all your receivers and verify they have allocated their addresses either by the menu on the receiver or going to Device/Device List on the NVG589.  You may need to clear the list and then wait about 5 minutes and then scan for devices again.

 

Now the fun.  Using your own router make sure you set up the DHCP server allocates addresses outside of the range the NVG589 does but it must be on the same subnet as the NVG589.  Also as a safety net you need to assign the same IP address in your routers DHCP server to the MAC addresses of your receivers.  Because you will have two DHCP servers the first to respond wins and we always want to make sure the receivers have their correct IP addresses.  Also you do not want to use the WAN port of your router from this point on.  Only the LAN ports should be used with one of them going directly to the NVG589.  Some routers allow you to turn the WAN port into a LAN port.  This turns off the routing function allows the router to just act as a switch with a DHCP server and a wireless access point.

 

I was able to accomplish this with a Asus RT-N66U router running Tomato firmware.  Do this configuration at your own risk since consumer routers may or may not support the configurations mentioned here.  With Tomato you are granted deep access to how the DHCP server can be configured along with really flexible MAC to IP address assignments.

 

 

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 26, 2013 7:18:06 PM
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Edited by SomeJoe7777 on Oct 26, 2013 at 7:18:31 PM

RonV wrote:

Now the fun.  Using your own router make sure you set up the DHCP server allocates addresses outside of the range the NVG589 does but it must be on the same subnet as the NVG589.  Also as a safety net you need to assign the same IP address in your routers DHCP server to the MAC addresses of your receivers.  Because you will have two DHCP servers the first to respond wins and we always want to make sure the receivers have their correct IP addresses.  Also you do not want to use the WAN port of your router from this point on.  Only the LAN ports should be used with one of them going directly to the NVG589.  Some routers allow you to turn the WAN port into a LAN port.  This turns off the routing function allows the router to just act as a switch with a DHCP server and a wireless access point.


 

This is an invalid networking configuration.  There is nothing to prevent the IPTV receivers from renewing their DHCP address from your router vice the RG.  Even though this may give them the correct IP address, they will get a different DNS address if you've put that in your router, which will result in the receivers failing to operate correctly.

 

Any subnet on any network must have at most one DHCP server.

 

The proper way to configure this is to run your router in routing mode, and use IP passthrough (Motorola gateways) or DMZPlus (2Wire/Pace gateways) to send all traffic to your router's WAN port.  This will give your router the public outside IP address assigned to the gateway, avoiding double NAT and separating off your network so that you can run your own DHCP server separate from the IPTV receivers.

 

 


RonV wrote:

Now the fun.  Using your own router make sure you set up the DHCP server allocates addresses outside of the range the NVG589 does but it must be on the same subnet as the NVG589.  Also as a safety net you need to assign the same IP address in your routers DHCP server to the MAC addresses of your receivers.  Because you will have two DHCP servers the first to respond wins and we always want to make sure the receivers have their correct IP addresses.  Also you do not want to use the WAN port of your router from this point on.  Only the LAN ports should be used with one of them going directly to the NVG589.  Some routers allow you to turn the WAN port into a LAN port.  This turns off the routing function allows the router to just act as a switch with a DHCP server and a wireless access point.


 

This is an invalid networking configuration.  There is nothing to prevent the IPTV receivers from renewing their DHCP address from your router vice the RG.  Even though this may give them the correct IP address, they will get a different DNS address if you've put that in your router, which will result in the receivers failing to operate correctly.

 

Any subnet on any network must have at most one DHCP server.

 

The proper way to configure this is to run your router in routing mode, and use IP passthrough (Motorola gateways) or DMZPlus (2Wire/Pace gateways) to send all traffic to your router's WAN port.  This will give your router the public outside IP address assigned to the gateway, avoiding double NAT and separating off your network so that you can run your own DHCP server separate from the IPTV receivers.

 

 

Re: How to change the DNS server on the Motorola NVG589 router?

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Oct 27, 2013 6:05:47 AM
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Edited by RonV on Oct 27, 2013 at 8:11:19 AM

It's not a invaldi configuration the U-Verse receivers can get their IP addresses from either the NVG589 router of my router.  The DHCP server  on my router gives the same static DNS entries for the receivers as the NVG589 would have handed out.  There is nohting invalid in a  network configuration where multiple DNS servers support a single subnet as long as the static pools are configured the same and the global pools don't overlap.  Check out the RFC for DHCP.

 

In my home I gave the NVG an address of: 192.168.1.254

The Recivers: 192.168,1.10, 192.168.1,11, 192.168.1,12

The DNS servedby the NVG: 68.94.156.1,68.94.157.1

 

On my DNS server which uses DNSmasq I have the exact configuation:

 

dhcp-option=tag:uverse,6,68.94.156.1,68.94.157.1

dhcp-option=tag:uverse,3,192.168.1.254

dhcp-host=00:1c:ea:eb:d3:ee,set:uverse,192.168.1.10,uverse-dvr,1h

dhcp-host=00:1c:ea:eb:e2:62,set:uverse,192.168.1.11,uverse-br,1h

dhcp-host=00:23:be:07:fc:d8,set:uverse,192.168.1.12,uverse-fr,1h

 

To decode the above lines:

tag - creates a grouping of DNS options

DHCP-option 6 - DNS

DHCP-option 3 - Default Gateway 

DHCP-host - MAC,set,static address,hostame,lease time

 

My other hosts on my network either get IP address from the pool or I have static for them which are not "tag" and the DNS is using openDNS.  This configuration has been running since I upgraded to the NVG and realized that I couldn't turn off the DHCP server like I did in my old RG.

 

It's not a invaldi configuration the U-Verse receivers can get their IP addresses from either the NVG589 router of my router.  The DHCP server  on my router gives the same static DNS entries for the receivers as the NVG589 would have handed out.  There is nohting invalid in a  network configuration where multiple DNS servers support a single subnet as long as the static pools are configured the same and the global pools don't overlap.  Check out the RFC for DHCP.

 

In my home I gave the NVG an address of: 192.168.1.254

The Recivers: 192.168,1.10, 192.168.1,11, 192.168.1,12

The DNS servedby the NVG: 68.94.156.1,68.94.157.1

 

On my DNS server which uses DNSmasq I have the exact configuation:

 

dhcp-option=tag:uverse,6,68.94.156.1,68.94.157.1

dhcp-option=tag:uverse,3,192.168.1.254

dhcp-host=00:1c:ea:eb:d3:ee,set:uverse,192.168.1.10,uverse-dvr,1h

dhcp-host=00:1c:ea:eb:e2:62,set:uverse,192.168.1.11,uverse-br,1h

dhcp-host=00:23:be:07:fc:d8,set:uverse,192.168.1.12,uverse-fr,1h

 

To decode the above lines:

tag - creates a grouping of DNS options

DHCP-option 6 - DNS

DHCP-option 3 - Default Gateway 

DHCP-host - MAC,set,static address,hostame,lease time

 

My other hosts on my network either get IP address from the pool or I have static for them which are not "tag" and the DNS is using openDNS.  This configuration has been running since I upgraded to the NVG and realized that I couldn't turn off the DHCP server like I did in my old RG.

 

Re: How to change the DNS server on the Motorola NVG589 router?

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OK, with your situation it will work because you're using a Linux DHCP server that can be configured to hand out different options from different pools based on the MAC address. (This was not clear from your previous post).

However, if someone were to try this using a simpler DHCP server, say one that's built into their home router, this would not work because it can't be configured for multiple pools.

Why avoid the 2nd router with bridge mode? It would seem simpler to set up the network that way, which wouldn't require this type of DHCP configuration.
OK, with your situation it will work because you're using a Linux DHCP server that can be configured to hand out different options from different pools based on the MAC address. (This was not clear from your previous post).

However, if someone were to try this using a simpler DHCP server, say one that's built into their home router, this would not work because it can't be configured for multiple pools.

Why avoid the 2nd router with bridge mode? It would seem simpler to set up the network that way, which wouldn't require this type of DHCP configuration.

Re: How to change the DNS server on the Motorola NVG589 router?

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Can someone please give me the exact step by step instructions to use my Netgear WNDR3800 router behind Motorola NVG589?  I am going to use OpenDNS and not sure how to use IP passthrough mode.

Can someone please give me the exact step by step instructions to use my Netgear WNDR3800 router behind Motorola NVG589?  I am going to use OpenDNS and not sure how to use IP passthrough mode.

Re: How to change the DNS server on the Motorola NVG589 router?

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May 15, 2014 4:22:55 PM
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Also, if I disable the WiFi on NVG589, will my uverse boxes still be able to connect?  I am setting up a router behind the NVG589 to use for WiFi connections for all other internet devices.

Also, if I disable the WiFi on NVG589, will my uverse boxes still be able to connect?  I am setting up a router behind the NVG589 to use for WiFi connections for all other internet devices.

Re: How to change the DNS server on the Motorola NVG589 router?

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May 16, 2014 10:47:52 AM
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Hi @97Smiths ,

 

Here is a helpful thread on how to configure your NVG589 to work with other devices.

 

Also, you will have no problem disabling the Wireless on the router. The WIreless settings on the router only effect the internet connection, and the wireless for the Receivers are controlled through the wireless access point.

 

-David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. For more assistance, send a quick message to ATTU-verseCare. Be sure to include your account number, name, and contact number.

Hi @97Smiths ,

 

Here is a helpful thread on how to configure your NVG589 to work with other devices.

 

Also, you will have no problem disabling the Wireless on the router. The WIreless settings on the router only effect the internet connection, and the wireless for the Receivers are controlled through the wireless access point.

 

-David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. For more assistance, send a quick message to ATTU-verseCare. Be sure to include your account number, name, and contact number.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: How to change the DNS server on the Motorola NVG589 router?

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Aug 22, 2014 10:19:28 PM
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RonV, I don't understand why you want to run this kind of setup? It doesn't appear like it allows your dhcp on your personal router to give out opendns IPs.

I have mine setup in pass through mode so that my AirPort Extreme's dhcp can give out opendns IPs.
RonV, I don't understand why you want to run this kind of setup? It doesn't appear like it allows your dhcp on your personal router to give out opendns IPs.

I have mine setup in pass through mode so that my AirPort Extreme's dhcp can give out opendns IPs.

Re: How to change the DNS server on the Motorola NVG589 router?

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Aug 26, 2014 11:19:24 AM
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I can confirm that RonV's method works. My setup is a little different. I am not running a separate router behind the NVG. I have a Microsoft Windows Active Directory server running DHCP and DNS integrated. I wanted to let the NVG continue to route/switch, I just wanted my AD server to serve IPs and DNS to my Windows clients so internal DNS was happy. I followed RonV's instructions, with a few modifications and enhancements:

 

  • I noticed that my Wireless Set Top Boxes had two MAC addresses, each requesting an IP. I made sure I had an Allocation for both.
  • Microsoft DHCP server allowed me to create a range of IPs outside the range I was using for STBs on the NVG (Windows DHCP was set to 192.168.1.20-50 and NVG was set to 192.168.1.64-69). So no possible address conflicts and I can tell by the IP what device it is.
  • On the MS DHCP server, I used a Deny Filter on the scope and put the STB/DVR MACs into the deny list. This basically makes sure that my MS DHCP server will never service DHCP addresses to the STB/DVRs.
  • I left the Motorola WAP plugged into the NVG and assigned an Allocation IP from the NVG to it, which keeps it closer to the IPTV action.
  • My plan is to take my own WAP, cable it to the network, broadcast a new/separate SSID, and stop broadcasting the Motorola WAP SSID. Wireless Windows/Android/Apple clients would connect to the new SSID from my WAP, and the STBs would continue to connect to the Motorola. My goal here is to keep IPTV traffic on a different AP from my other clients. Yes, technically they're all on the same network, but they're connected to seperate ports on seperate switches, so I feel better about it Smiley Very Happy

Hope this helps!

I can confirm that RonV's method works. My setup is a little different. I am not running a separate router behind the NVG. I have a Microsoft Windows Active Directory server running DHCP and DNS integrated. I wanted to let the NVG continue to route/switch, I just wanted my AD server to serve IPs and DNS to my Windows clients so internal DNS was happy. I followed RonV's instructions, with a few modifications and enhancements:

 

  • I noticed that my Wireless Set Top Boxes had two MAC addresses, each requesting an IP. I made sure I had an Allocation for both.
  • Microsoft DHCP server allowed me to create a range of IPs outside the range I was using for STBs on the NVG (Windows DHCP was set to 192.168.1.20-50 and NVG was set to 192.168.1.64-69). So no possible address conflicts and I can tell by the IP what device it is.
  • On the MS DHCP server, I used a Deny Filter on the scope and put the STB/DVR MACs into the deny list. This basically makes sure that my MS DHCP server will never service DHCP addresses to the STB/DVRs.
  • I left the Motorola WAP plugged into the NVG and assigned an Allocation IP from the NVG to it, which keeps it closer to the IPTV action.
  • My plan is to take my own WAP, cable it to the network, broadcast a new/separate SSID, and stop broadcasting the Motorola WAP SSID. Wireless Windows/Android/Apple clients would connect to the new SSID from my WAP, and the STBs would continue to connect to the Motorola. My goal here is to keep IPTV traffic on a different AP from my other clients. Yes, technically they're all on the same network, but they're connected to seperate ports on seperate switches, so I feel better about it Smiley Very Happy

Hope this helps!

Re: How to change the DNS server on the Motorola NVG589 router?

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Mar 19, 2016 6:03:24 PM
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Edited by bcarter on Mar 19, 2016 at 6:06:54 PM

Hey kyle3tash,

 

Do you experience any slowdowns to your internet speed due to DNS on the Windows server? I am having an issue with a similar setup to yours where the DNS on my domain controller drastically slows down my internet. This didn't start happening until a couple of weeks ago and I have had my setup like this for 3 and a half months. Speed test results are horrible. I do not have TV from AT&T, just internet so I only leased 1 IP from the router. If I turn off DNS or unplug the network cable on the domain controller my speeds sky rocket to normal levels for my package. I contacted AT&T support and they will be sending a tech out as we think there might be something wrong with the NVG589 router DNS. I believe they will replace the router and hopefully that works ( I will find out tomorrow and hope fore the best.)

Hey kyle3tash,

 

Do you experience any slowdowns to your internet speed due to DNS on the Windows server? I am having an issue with a similar setup to yours where the DNS on my domain controller drastically slows down my internet. This didn't start happening until a couple of weeks ago and I have had my setup like this for 3 and a half months. Speed test results are horrible. I do not have TV from AT&T, just internet so I only leased 1 IP from the router. If I turn off DNS or unplug the network cable on the domain controller my speeds sky rocket to normal levels for my package. I contacted AT&T support and they will be sending a tech out as we think there might be something wrong with the NVG589 router DNS. I believe they will replace the router and hopefully that works ( I will find out tomorrow and hope fore the best.)

Re: How to change the DNS server on the Motorola NVG589 router?

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Jun 27, 2016 5:40:34 PM
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If UVerse customer prem devices need to use ATT specific DNS servers then the ATT RG/device engineering team should have their design utilize an appropriate (separate) DHCP Vendor Option for their proprietary/nonstandard configuration info for their devices to consume.  

 

This would allow customer flexibility and security (with OpenDNS and other competing future technologies); While also allowing RFC2132 compliance https://tools.ietf.org/html/rfc2132#section-8

 

Once they do this, they can allow customer configuration of DHCP option code 6 (name servers) on the private network.

 

This would reduce customer requirements for so many complex workarounds, reduce additional devices and complexity on prem.  This in turn could reduce ATT cost by simplifying support calls related to these complexities.   

If UVerse customer prem devices need to use ATT specific DNS servers then the ATT RG/device engineering team should have their design utilize an appropriate (separate) DHCP Vendor Option for their proprietary/nonstandard configuration info for their devices to consume.  

 

This would allow customer flexibility and security (with OpenDNS and other competing future technologies); While also allowing RFC2132 compliance https://tools.ietf.org/html/rfc2132#section-8

 

Once they do this, they can allow customer configuration of DHCP option code 6 (name servers) on the private network.

 

This would reduce customer requirements for so many complex workarounds, reduce additional devices and complexity on prem.  This in turn could reduce ATT cost by simplifying support calls related to these complexities.   

Re: How to change the DNS server on the Motorola NVG589 router?

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Jun 27, 2016 6:24:18 PM
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peasphil wrote:

If UVerse customer prem devices need to use ATT specific DNS servers then the ATT RG/device engineering team should have their design utilize an appropriate (separate) DHCP Vendor Option for their proprietary/nonstandard configuration info for their devices to consume.  ... 


Or, you can accept the Gateway for what it is, a modem with a very lightweight (functionality-wise) router welded to it, and provide your own router if you need anything more than it can provide for you.

 


peasphil wrote:

If UVerse customer prem devices need to use ATT specific DNS servers then the ATT RG/device engineering team should have their design utilize an appropriate (separate) DHCP Vendor Option for their proprietary/nonstandard configuration info for their devices to consume.  ... 


Or, you can accept the Gateway for what it is, a modem with a very lightweight (functionality-wise) router welded to it, and provide your own router if you need anything more than it can provide for you.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How to change the DNS server on the Motorola NVG589 router?

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