rkeiser10's profile

Contributor

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3 Messages

Thursday, January 23rd, 2014 2:43 PM

Failed to load resource. WebException: Could not establish trust relationship

Failed to load resource. WebException: Could not establish trust relationship with remote server.

New Member

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25.7K Messages

10 years ago

What are you trying to do?  More info = more help.

Contributor

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3 Messages

10 years ago

Keeps losing connection to TV. error signal lost. then this error Failed to load resource. WebException: Could not establish trust relationship with remote server. Remote certification has failed validation procedure.

ACE - Expert

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34.7K Messages

10 years ago

These messages are appearing on your TV, apparently being generated by your U-verse receiver?

 

Are you watching live TV?  OnDemand?  Some other application?

 

You might try the AT&T U-verse Troubleshoot and Resolve tool: https://ufix.att.com

 

If that doesn't work, trying clicking this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your issue. You can expect a reply via return PM (the blue envelope envelope in the upper right hand corner of this site) in a business day or three.


This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

Contributor

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3 Messages

10 years ago

have already sent PM. thanks.

Contributor

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4 Messages

10 years ago

Did you ever resolve this?  I just started getting this on multiple receivers tonight.

Community Support

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6.7K Messages

10 years ago

Good morning @kquillen 

 

Sorry to hear that you're having issues on your TV receivers but, we have received your Private Message and we'll be glad to help you! 🙂

 

- MorganCS

- ATTU-verseCare

Contributor

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3 Messages

10 years ago

@kquillen did you get the problem resolved? I am having the same issue and all 3 of my uverse services are not working

Community Support

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6.7K Messages

10 years ago

Hi spork15,

 

We have received your message and look forward to working with you to get your issue resolved.

 

-David T

Contributor

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1 Message

9 years ago

Has there been any resolution tom this? We just got uverse installed (2 tvs) and are having th issue on one of them. There is not a lot of info available on resolving this.

Community Support

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6.7K Messages

9 years ago

Hi @roylant,

 

I apologize about the issues you are having with your U-verse receiver. Make sure the connections are tight. Also, try power cycling the receiver by unplugging the power and plugging it back. If you are still having issues, we may need to look further into the line or equipment. I will send you a private message so we can test further.

 

-David T

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