Tutor
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6 Messages
Edit Device Name missing on 3801HGV
I have lots of devices listed on my 3801hgv Residential Gateway (RG) and only one has the "Edit Name" link on the LAN -> Status tab. I've tried other browsers and checked other dialog tabs with no luck. Has anyone been able to force the Edit Name link to appear? Other devices only have a read-only "Device Details" link in the device list. Thanks!
PS - The 3801HGV firmware is currently: 6.3.7.40
Accepted Solution
Official Solution
santvn
Teacher
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1 Message
11 years ago
If you go to http://192.168.1.254/xslt?PAGE=C_2_0 (that's the status page under Settings:LAN)
then click on the device details the device that you want to rename.
You will find a address on browser something like this
http://192.168.1.254/xslt?PAGE=C_2_0a&NODEID=0
replace C_2_0a with C_2_0b then press enter.
it will work 100%
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Anonymous
New Member
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25.7K Messages
12 years ago
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atjaywalker
Tutor
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6 Messages
12 years ago
Thanks G! There must be something specific to the RG's handling of each device, since most all of the devices have at one point had a Edit Name link and now they don't.
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bryoncunningham
Tutor
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11 Messages
12 years ago
I am experiencing the same thing with my 3801. I have a total of seven devices, so it would be great to be able to name them. I do remembering being able to name them with my old 3800. I wonder if giving the devices fixed IP addresses would make any difference.
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atjaywalker
Tutor
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6 Messages
12 years ago
I think I'm making progress. I toggled the Show/Hide Inactive Devices button above the Device list on the Settings -> LAN tab and the Edit Name is back. See if that works for you. If it doesn't, I had also clicked the Clear List button below the Device list. Then as devices come back into the list, you may need to toggle the Show/Hide button.
G. was correct, I have 1 device so far that can't be renamed, which was always the case for that device.
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bryoncunningham
Tutor
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11 Messages
12 years ago
I tried toggling the show/hide button for the device list on the LAN settings page. Still don't see "edit name" except for 1 device out of 8 total. I'm a little afraid to hit the "clear list" button. Will I lose anything?
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atjaywalker
Tutor
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6 Messages
12 years ago
No, it will all come back as devices connect back in. You can print off the information as a reference.
P.S. - I have 15 devices (2-can't be edited and have an unknown name and currently only 5 have an Edit Name link of the 15). It would be nice if ATT provided a fix.
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Anonymous
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25.7K Messages
12 years ago
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atjaywalker
Tutor
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6 Messages
12 years ago
Agreed, some devices won't ever get to be renamed, like my OOMA VOIP box or your XBox. However, the same type of device should be handled the same. I have 2 MBP laptops, one has been successfully renamed, the other remains Unknown without a Edit Name link. In another example, I have renamed a Verison Extender device successfully, but now the name is listed as None.
It's fair to say that the ATT RG could handle the Edit Name better than it currently does. Perhaps the next firmware update might address this. If there is a way to submit a bug report or propose a change, that might get something started.
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Anonymous
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12 years ago
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