Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Jan 9, 2013
11:52:29 AM
Do you ever have to turn off the "Residential Gateway"?

First night with U-Verse..Obviously turned off the receivers by pressing power (various lights still stay on but assume thats normal etc)..But is their any circumstance that the "Residential Gateway" need to be unplugged/turned off etc???..Our tech has our receiver, home phone, television, battery, residential gateway all plugged into one power strip..Worried about possible overload/overheating and wondering if anything besides the receiver needs to be ever shut off?? Thanks

First night with U-Verse..Obviously turned off the receivers by pressing power (various lights still stay on but assume thats normal etc)..But is their any circumstance that the "Residential Gateway" need to be unplugged/turned off etc???..Our tech has our receiver, home phone, television, battery, residential gateway all plugged into one power strip..Worried about possible overload/overheating and wondering if anything besides the receiver needs to be ever shut off?? Thanks

0
(0)
  • Rate this reply
View profile
Solved
Jan 9, 2013 11:58:14 AM
0
(0)
ACE - Professor

Jaybarry2 wrote:

First night with U-Verse..Obviously turned off the receivers by pressing power (various lights still stay on but assume thats normal etc)..But is their any circumstance that the "Residential Gateway" need to be unplugged/turned off etc???..Our tech has our receiver, home phone, television, battery, residential gateway all plugged into one power strip..Worried about possible overload/overheating and wondering if anything besides the receiver needs to be ever shut off?? Thanks


You shoudlnt have a problem with the gateway being on 24-7. You'll want to keep it on so you can browse the internet, recieve phone calls, and record TV at all times.  The amount of amperage that the gateway and your other various hardware is pulling shouldn't be enough to overload the circuit breaker. If it is then your breaker or power strip should trip and you'll have to reset one or the other.

If you're having issues with your TV/phone/internet is the only time I would reccomend power cycling your gateway, otherwise leave it plugged in and running.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Do you ever have to turn off the "Residential Gateway"?

1,920 views
4 replies
(0) Me too
(0) Me too
Reply
View all replies
(4)
Highlighted
0
(0)
  • Rate this reply
View profile
Solved
Jan 9, 2013 11:58:14 AM
0
(0)
ACE - Professor

Jaybarry2 wrote:

First night with U-Verse..Obviously turned off the receivers by pressing power (various lights still stay on but assume thats normal etc)..But is their any circumstance that the "Residential Gateway" need to be unplugged/turned off etc???..Our tech has our receiver, home phone, television, battery, residential gateway all plugged into one power strip..Worried about possible overload/overheating and wondering if anything besides the receiver needs to be ever shut off?? Thanks


You shoudlnt have a problem with the gateway being on 24-7. You'll want to keep it on so you can browse the internet, recieve phone calls, and record TV at all times.  The amount of amperage that the gateway and your other various hardware is pulling shouldn't be enough to overload the circuit breaker. If it is then your breaker or power strip should trip and you'll have to reset one or the other.

If you're having issues with your TV/phone/internet is the only time I would reccomend power cycling your gateway, otherwise leave it plugged in and running.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.

Jaybarry2 wrote:

First night with U-Verse..Obviously turned off the receivers by pressing power (various lights still stay on but assume thats normal etc)..But is their any circumstance that the "Residential Gateway" need to be unplugged/turned off etc???..Our tech has our receiver, home phone, television, battery, residential gateway all plugged into one power strip..Worried about possible overload/overheating and wondering if anything besides the receiver needs to be ever shut off?? Thanks


You shoudlnt have a problem with the gateway being on 24-7. You'll want to keep it on so you can browse the internet, recieve phone calls, and record TV at all times.  The amount of amperage that the gateway and your other various hardware is pulling shouldn't be enough to overload the circuit breaker. If it is then your breaker or power strip should trip and you'll have to reset one or the other.

If you're having issues with your TV/phone/internet is the only time I would reccomend power cycling your gateway, otherwise leave it plugged in and running.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Do you ever have to turn off the "Residential Gateway"?

2 of 5 (1,918 Views)
Solution
0
(0)
  • Rate this reply
View profile
Jan 9, 2013 3:45:24 PM
0
(0)
Professor
It actually uses very little in the way of power use, when just sitting there looking all pretty. In reality, when you turn "off" the dvr & set top boxes, you are really not turning them off, just placing them into a stand by mode.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________
It actually uses very little in the way of power use, when just sitting there looking all pretty. In reality, when you turn "off" the dvr & set top boxes, you are really not turning them off, just placing them into a stand by mode.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: Do you ever have to turn off the "Residential Gateway"?

3 of 5 (1,874 Views)
0
(0)
  • Rate this reply
View profile
Jan 9, 2013 9:20:55 PM
0
(0)
ACE - Master

Also....every so often....during the wee hours....AT&T sends updates down the line for both STB's and RG's.  If they are completely powered down they would not be able to receive these updates.   Often the company even triggers the equipment to perform reboots....which can be necessary after some updates are installed.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher

Also....every so often....during the wee hours....AT&T sends updates down the line for both STB's and RG's.  If they are completely powered down they would not be able to receive these updates.   Often the company even triggers the equipment to perform reboots....which can be necessary after some updates are installed.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Do you ever have to turn off the "Residential Gateway"?

4 of 5 (1,841 Views)
0
(0)
  • Rate this reply
View profile
Jan 12, 2013 5:56:39 PM
0
(0)
Scholar

Mine has been on since Oct 2009, without interruption.

 

There have been a few power outages, but the battery backup was adequate for those.

Mine has been on since Oct 2009, without interruption.

 

There have been a few power outages, but the battery backup was adequate for those.

Re: Do you ever have to turn off the "Residential Gateway"?

5 of 5 (1,714 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post