Contributor
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1 Message
How can I unlink my accounts
I need to un-link my accounts sense I now have only one account. I have uverse internet with voice. I can't get an account setup until I can un-link . ( I think ) James
Contributor
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1 Message
I need to un-link my accounts sense I now have only one account. I have uverse internet with voice. I can't get an account setup until I can un-link . ( I think ) James
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Official Solution
Fungus405
Tutor
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1 Message
8 years ago
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shanilashaye19
Contributor
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1 Message
7 years ago
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donece
Contributor
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2 Messages
7 years ago
I am having the same problem. Have called AT&T twice and they just don't complete the unlinking process. VERY FRUSTRATING
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jvmills
Contributor
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1 Message
6 years ago
This was absolutely NO help what so ever. There is NO link at the very top of the myatt page referencing linked accounts. I have 2 accounts that show cancelled but there is NO option to unlink them.
Perhaps you should post a LINK that takes me directly to where I need to be to unlink accounts. So far, this app is pretty worthless - unless of course I am paying my bill. THAT is very easy to find!
huh! ATT get with the program!
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allcheese
Contributor
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1 Message
6 years ago
Terrible. Terrible. Terrible. After calling I was told would take 2+ months to unlink accounts. This HELP topic is out of date and there is no link on the webpage.
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AngryErik
Contributor
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2 Messages
6 years ago
ATT is not letting me disconnect the account. They are trying to sign me up for $95 /mo for a device that I do not have.
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tbloftis
Contributor
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5 Messages
6 years ago
Since ATT and DirectTV merged they have been an absolute disaster. I cannot unlink my old cancelled Direct TV account so that I can add my new one. There is no way on the website. And the customer service reps cannot do it. Are you kidding me??????? This is soooooo stupid. Can't wait until my direct tv contract is up so i can cancel it.
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tbloftis
Contributor
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5 Messages
6 years ago
And how in the world is this marked solved? Every post in the thread is about how it doesn't work. Give me a break att
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AngryErik
Contributor
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2 Messages
6 years ago
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tbloftis
Contributor
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5 Messages
6 years ago
Quick update, after speaking with several people at att (over 2 hours on the phone with them today), they said there was nothing they could do to unlink my accounts. The problem is the bill that shows up on myatt is my 'combined' bill. I asked what it's combined with and they said nothing. LOL. But combined bills can't be unlinked. so there is no way to link my real bill. They advised me to set up a new direct tv account online, but i can't do that because when i try it sends me automatically to myatt. LOL. What a complete joke.
Unfortunately, I live way out in the country and att is the only thing that works reliably. We are planning on moving back to the city eventually. When that happens, I'll definitely be dropping att and direct tv.
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