Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Aug 30, 2012
5:37:17 PM
View profile
The "LAST" button will not work

Crazy problem I am having...I have 2 remotes...both in mint condition and over time the "Last" button will not work. The one stopped working about 4 months ago and the other one just started yesterday.  It will never work or light up and yet they button doesnt feel out of place or wierd or anything like that.  Forgot to mention I got the service in the beginning of 2012 so its not like my remotes are old. Just find this weird because its only that button...on both remotes .  Anybody else experience this? If so can someone tell me how they fixed it or if they just called customer service.

Crazy problem I am having...I have 2 remotes...both in mint condition and over time the "Last" button will not work. The one stopped working about 4 months ago and the other one just started yesterday.  It will never work or light up and yet they button doesnt feel out of place or wierd or anything like that.  Forgot to mention I got the service in the beginning of 2012 so its not like my remotes are old. Just find this weird because its only that button...on both remotes .  Anybody else experience this? If so can someone tell me how they fixed it or if they just called customer service.

0
(0)
  • Rate this reply
View profile
Solved
Aug 30, 2012 5:46:14 PM
0
(0)
ACE - Expert
marc5455- Could be the contacts under the button are worn out - especially if you use that button a lot. Call for replacement. Should be free. If not call again.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

The "LAST" button will not work

1,641 views
3 replies
(0) Me too
(0) Me too
Reply
View all replies
(3)
0
(0)
  • Rate this reply
View profile
Solved
Aug 30, 2012 5:46:14 PM
0
(0)
ACE - Expert
marc5455- Could be the contacts under the button are worn out - especially if you use that button a lot. Call for replacement. Should be free. If not call again.
marc5455- Could be the contacts under the button are worn out - especially if you use that button a lot. Call for replacement. Should be free. If not call again.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: The "LAST" button will not work

2 of 4 (1,639 Views)
Solution
0
(0)
  • Rate this reply
View profile
Aug 30, 2012 9:54:34 PM
0
(0)
Expert

Agreed.  I had one remote where the Channel Up/Down wouldn't work, and another where the Volume Up/Down wouldn't work.

 

Using 2 remotes got old fast!

Agreed.  I had one remote where the Channel Up/Down wouldn't work, and another where the Volume Up/Down wouldn't work.

 

Using 2 remotes got old fast!

Re: The "LAST" button will not work

3 of 4 (1,594 Views)
0
(0)
  • Rate this reply
View profile
Sep 1, 2012 9:52:53 AM
0
(0)
Expert

When you call CS they will give you a replacement remote for every STB you have at no charge.  Use the phone number in my sig to call CS/TS.

When you call CS they will give you a replacement remote for every STB you have at no charge.  Use the phone number in my sig to call CS/TS.

Re: The "LAST" button will not work

4 of 4 (1,520 Views)
Share this post
Share this post