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Posted Jan 14, 2014
6:06:02 PM
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Sudden problem w/RC71 remote.

I have the Genie system w/the HR44 as the main receiver.  My remote suddenly stopped controlling the receiver one day.  Changed the batteries and still, nothing.  I reset the remote, which got it working, but only for the receiver.  Each time I hit the Mute/Enter combo, it tells me that my remote cannot be programmed.  I tried going through the Settinga menu, but I keep getting stuck in a RF/IR loop...I never get the option to enter the tv code or anything.  I can't figure out why it would all of the sudden not work.  Everything works fine on the mini-receivers...it's just the main.  I've poured through these forums, and can't find any other ideas.  Anyone? 

I have the Genie system w/the HR44 as the main receiver.  My remote suddenly stopped controlling the receiver one day.  Changed the batteries and still, nothing.  I reset the remote, which got it working, but only for the receiver.  Each time I hit the Mute/Enter combo, it tells me that my remote cannot be programmed.  I tried going through the Settinga menu, but I keep getting stuck in a RF/IR loop...I never get the option to enter the tv code or anything.  I can't figure out why it would all of the sudden not work.  Everything works fine on the mini-receivers...it's just the main.  I've poured through these forums, and can't find any other ideas.  Anyone? 

Sudden problem w/RC71 remote.

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Jan 14, 2014 6:36:24 PM
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might be a defective remote, call DirecTV for a replacement

might be a defective remote, call DirecTV for a replacement

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jan 15, 2014 5:45:32 AM
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If they won't give you one they're $5.99 on Amazon.

If they won't give you one they're $5.99 on Amazon.

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