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Posted Aug 24, 2013
1:14:38 PM
Remote works with TV but not receiver

Remote just stopped working with receiver but still works with TV.

Remote: RC64R

Receiver: HR23-700

Things I have tried:

Cleaning front of receiver.

Remote menu on receiver is set to IR

Unplugged receiver waited 15 secs plugged back in.

Batteries are full power.

Anyone got any suggestions?

Thanks!

Remote just stopped working with receiver but still works with TV.

Remote: RC64R

Receiver: HR23-700

Things I have tried:

Cleaning front of receiver.

Remote menu on receiver is set to IR

Unplugged receiver waited 15 secs plugged back in.

Batteries are full power.

Anyone got any suggestions?

Thanks!

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Aug 24, 2013 5:15:45 PM
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Employee

Slide switch to TV

1. Press MUTE and SELECT (LED flashes twice)

2. Enter 11758

To enable TV input

1. Press MUTE and SELECT (LED flashes twice)

2. Enter 960

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Remote works with TV but not receiver

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Aug 24, 2013 4:04:37 PM
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Employee

on your remote

1. Press and hold MUTE and SELECT (LED flashes twice)

2. Enter 981

on your remote

1. Press and hold MUTE and SELECT (LED flashes twice)

2. Enter 981

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 24, 2013 4:31:17 PM
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Tutor

Yeah, I did that reset and it didn't fix it.  I set the remote to RF and it works now with receiver but not TV.  I tried to reprogram the remote to the TV after the reset.  Can the remote work in IR and RF at same time?  RF for receiver and IR for TV?

Thanks

Yeah, I did that reset and it didn't fix it.  I set the remote to RF and it works now with receiver but not TV.  I tried to reprogram the remote to the TV after the reset.  Can the remote work in IR and RF at same time?  RF for receiver and IR for TV?

Thanks

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Aug 24, 2013 4:57:13 PM
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Employee

Yes.  what is the make of the TV

Yes.  what is the make of the TV

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 24, 2013 5:04:36 PM
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Tutor

Vizio

Vizio

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Aug 24, 2013 5:15:45 PM
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Employee

Slide switch to TV

1. Press MUTE and SELECT (LED flashes twice)

2. Enter 11758

To enable TV input

1. Press MUTE and SELECT (LED flashes twice)

2. Enter 960

Slide switch to TV

1. Press MUTE and SELECT (LED flashes twice)

2. Enter 11758

To enable TV input

1. Press MUTE and SELECT (LED flashes twice)

2. Enter 960

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Remote works with TV but not receiver

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Aug 24, 2013 5:25:07 PM
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Tutor

Works! AWESOME!!!! Thanks!

Works! AWESOME!!!! Thanks!

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Aug 24, 2013 7:06:14 PM
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Employee

Awesome.  Thanks for the update.

Awesome.  Thanks for the update.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 24, 2013 9:08:01 PM
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Contributor

i had the same problem and the first code that says,"correct answer", did not work but the code 981 did work, thanks

i had the same problem and the first code that says,"correct answer", did not work but the code 981 did work, thanks

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