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Posted Jun 28, 2013
4:50:25 PM
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Remote stopped working on my genie, but still works on my tv

This was working fine until the other night.  I can put the remote right in front of the genie and it still doesn't work.  The remote in my living room works, but it is the one in another room that stopped.

This was working fine until the other night.  I can put the remote right in front of the genie and it still doesn't work.  The remote in my living room works, but it is the one in another room that stopped.

Remote stopped working on my genie, but still works on my tv

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Jun 29, 2013 1:27:53 PM
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Employee

Have you tried replacing the batteries?  does the "good" remote works when used with the Genie?  Is te Genie set for RF?

Have you tried replacing the batteries?  does the "good" remote works when used with the Genie?  Is te Genie set for RF?

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Remote stopped working on my genie, but still works on my tv

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