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Posted Aug 2, 2013
5:09:42 PM
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Remote RC65 won't work with my Genie Mini, but still works TV. Help??

My Ipad will change the chanel, but not remote.  I tried resetting the remote, no luck. 

The remote will work the TV commands, (Volume, On/Off), but when I hit menu or try changing the channel the blue DTV blinks on the mini, but nothing happens.

Please Help!! :smileyconfused:

My Ipad will change the chanel, but not remote.  I tried resetting the remote, no luck. 

The remote will work the TV commands, (Volume, On/Off), but when I hit menu or try changing the channel the blue DTV blinks on the mini, but nothing happens.

Please Help!! :smileyconfused:

Remote RC65 won't work with my Genie Mini, but still works TV. Help??

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Aug 2, 2013 5:24:30 PM
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Employee

First thing to try is resetting your client using the red button reset on the side of the client

First thing to try is resetting your client using the red button reset on the side of the client

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 2, 2013 5:39:36 PM
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client meaning the mini?  I did that, even unplugged it for a min.

client meaning the mini?  I did that, even unplugged it for a min.

Re: Remote RC65 won't work with my Genie Mini, but still works TV. Help??

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Aug 3, 2013 3:03:41 PM
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Employee

try holding the power button on the mini (the DirecTV logo) for 12 seconds

try holding the power button on the mini (the DirecTV logo) for 12 seconds

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Remote RC65 won't work with my Genie Mini, but still works TV. Help??

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