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Posted Apr 5, 2014
10:23:36 AM
RC71 for Genie Mini doesn't work every other day

I reprogram it as instructed. Get it all set up and two days later it doesn't work again. Batteries are fine.

I have to go through the process all over again every other day. Cannot figure out what is going on. Please advise. Thank you.

I reprogram it as instructed. Get it all set up and two days later it doesn't work again. Batteries are fine.

I have to go through the process all over again every other day. Cannot figure out what is going on. Please advise. Thank you.

RC71 for Genie Mini doesn't work every other day

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Apr 5, 2014 10:33:07 AM
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Guru

Are we talking reciever functions or tv volume

Are we talking reciever functions or tv volume

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Apr 5, 2014 10:35:28 AM
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I would reset your remote to ir

Mode unless rf is completely needed in your situation

Hold mute and select wait for

Flashes 961 channel down

I would reset your remote to ir

Mode unless rf is completely needed in your situation

Hold mute and select wait for

Flashes 961 channel down

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Apr 5, 2014 10:36:31 AM
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All functions. I thought my kids might be messing with it so after I fixed it the last time I hid it but still same issue.

Its just non responsive for any functions. Lights blink red and then green 4 times and nothing happens. This has been going on ever since I got it 2 months ago.

All functions. I thought my kids might be messing with it so after I fixed it the last time I hid it but still same issue.

Its just non responsive for any functions. Lights blink red and then green 4 times and nothing happens. This has been going on ever since I got it 2 months ago.

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Apr 5, 2014 10:44:07 AM
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Sounds defective ive seen alot of defective rc71 remotes straight out the package

Sounds defective ive seen alot of defective rc71 remotes straight out the package

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Apr 5, 2014 10:46:37 AM
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Asli try holding mute select then 981 this will completley reset the remote is that dosent work its bad

Asli try holding mute select then 981 this will completley reset the remote is that dosent work its bad

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Apr 5, 2014 10:53:24 AM
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Ok. I'll give that a shot. Thank you.

Ok. I'll give that a shot. Thank you.

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Apr 5, 2014 2:33:52 PM
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ACE - Expert

Yep, defective remote.  give DirecTV a call for a replacement

Yep, defective remote.  give DirecTV a call for a replacement

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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