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Posted Apr 9, 2014
8:34:22 AM
Can't get new remote to turn off DVR & TV with one push of the button

Recently get two new remotes. Both are working their respective DVR boxes, but not turning off /on both the DVR and TV with one push of the power button. Never had the old remote programmed to work the TV, it just worked the volume and power.

Recently get two new remotes. Both are working their respective DVR boxes, but not turning off /on both the DVR and TV with one push of the power button. Never had the old remote programmed to work the TV, it just worked the volume and power.

Can't get new remote to turn off DVR & TV with one push of the button

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Apr 9, 2014 8:35:28 AM
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ACE - Expert

What model(s) are the remotes?  Look for number on top front corner.

What models are the DVRs?  Look for number behind front panel access card door.

What model(s) are the remotes?  Look for number on top front corner.

What models are the DVRs?  Look for number behind front panel access card door.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Apr 9, 2014 5:14:00 PM
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Tutor

One is an hr22 the other an hr24

Sent from Yahoo Mail on Android

One is an hr22 the other an hr24

Sent from Yahoo Mail on Android

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Apr 9, 2014 5:28:04 PM
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Employee

Please also post the model of your DirecTV remotes as well as the make of your TV

Please also post the model of your DirecTV remotes as well as the make of your TV

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 9, 2014 5:38:00 PM
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Tutor

Can't find model on remote. Basic remote. One is Samsung other is Phillips

Sent from Yahoo Mail on Android

Can't find model on remote. Basic remote. One is Samsung other is Phillips

Sent from Yahoo Mail on Android

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Apr 9, 2014 5:40:31 PM
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Employee

Assuming you have an RC65 or RC66

For Samsung TV

Slide switch to TV

1. Press and hold MUTE and SELECT (LED flashes twice)

2. Enter 10812

For Phillips enter code 10054

Assuming you have an RC65 or RC66

For Samsung TV

Slide switch to TV

1. Press and hold MUTE and SELECT (LED flashes twice)

2. Enter 10812

For Phillips enter code 10054

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 9, 2014 7:08:37 PM
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Tutor

Thank you much!!

Sent from Yahoo Mail on Android

Thank you much!!

Sent from Yahoo Mail on Android

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Apr 10, 2014 3:15:33 AM
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Expert

For other readers of this post, the model number on the remote is located in the upper left corner of the device.  It's important to post the remote model number, the DVR or receiver model number (inside the card door) and the make and model of the TV involved.

For other readers of this post, the model number on the remote is located in the upper left corner of the device.  It's important to post the remote model number, the DVR or receiver model number (inside the card door) and the make and model of the TV involved.

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