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Posted Apr 1, 2013
4:11:06 PM
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Can not get my remote to turn on the tv or work the sound it did before and now will not.
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Apr 1, 2013 4:37:22 PM
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ACE - Master
Gasman 50 - Maybe it is not in a specific mode. Press the att button & see if it controls the sound.
See if there is a sound level indicator that changes - but no sound. If that is the case, the STVB is muted. I can tell you how to fix.

Press the TV button. Se if TV off/on. If not. you will need to reprogram for the TV.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Can not get my remote to turn on the tv or work the sound it did before and now will not.

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Apr 1, 2013 4:37:22 PM
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ACE - Master
Gasman 50 - Maybe it is not in a specific mode. Press the att button & see if it controls the sound.
See if there is a sound level indicator that changes - but no sound. If that is the case, the STVB is muted. I can tell you how to fix.

Press the TV button. Se if TV off/on. If not. you will need to reprogram for the TV.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Can not get my remote to turn on the tv or work the sound it did before and now will not.

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Apr 2, 2013 1:04:14 AM
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Employee
Press menu, scroll to help, go down to set up, select program remote, select your remote.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Can not get my remote to turn on the tv or work the sound it did before and now will not.

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