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Created: Jun 1, 2015
Smagdon Created: Jun 1, 2015
i've got one receiver ATT has swapped out 3 times and the picture still keeps freezing. Service tech came and said he fixed it. He did not. The only thing he did was cut my Direct TV cable in the attic. Someone was supposed to call me 3 days ago. Not happy at all with ATT
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Created: May 24, 2015
Danjackson2015 Created: May 24, 2015
Every since our last U-Verse update about a week ago our picture on all our flatscrens is cropped on the sides on all the regular channels and alot of times there are big thick black bars on top and bottom as well as the sides. Also the HD channels while the picture is normal full screen on them the volume is about 4x higher on all the HD channels. Our system was fine and...
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Created: May 31, 2015
ljtanner1949 Created: May 31, 2015
I've got two things going on here and they may or may not be related. A few weeks ago, I started using a computer monitor that is capable of 720p hd as the output to my dvr. It's old and only has a VGA connector, so I bought a VGA to HDMI cable that included an output for sound. I'm also using a 5 port HDMI switch to channel various video to the monitor like the dvr, a ro...
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Created: May 31, 2015
jasmine7982 Created: May 31, 2015
Hello, I have just recieved a new U-verse Motorola reciever. Once it warms up, I get an error message that says, "AT&T U-verse TV is not available at this time. Please try again later." There is also blue box to the far left that says, "Quit Client." I'm not sure what I need to do. I have unplugged all the cords and restarted the modem, the router and the reciever several...
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Created: May 31, 2015
loyaltoafault Created: May 31, 2015
Recently our uverse was upgraded, new screns with scenary instaed of blue backround. It seems since then when watching a DVR show it just stops and reboots, after a minute or two the program can be restarted from the beginning. Not sure if it is dvr or network, live sho did this one, dvr nearly every show. Had problems last year and the att tech said that an update at the...
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Created: Jan 25, 2015
TJCason Created: Jan 25, 2015
I have had Uverse for 8 months and have constant problems with the wireless receivers. I have 5 boxes, 2 are wireless and I keep losing the signal. ATT has replaced the boxes once and the transmitter 3 times I think, the last time was last month, and now the problem has started again. I have gone thru the whole troubleshooting process over and over. I asked the technician ...
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Created: Jan 22, 2014
Big C Style Created: Jan 22, 2014
I had U-Verse installed yesterday. I'm having a problem with the wireless receiver having get a slight "jitter" or have a "flash" every 10 seconds or so. It's kind of hard to describe but it's most obvious when static images are on screen such as station logos or score bugs. It happens on the entire interface (menu, guide, etc) and not just the TV feed so it's not a signa...
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Created: May 30, 2015
Papolytic Created: May 30, 2015
I noticed an update of firmware had taken place ~Friday night, which I noticed the next day. The update on both a 2250 and a Cisco STB have major UI changes. I was wondering how to see the actual release notes. Anyone aware of how or where to view them? I worked as an STB eng. for quite awhile for Pace, DTV, and others and if we changed anything, the notes were always pre...
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Created: May 30, 2015
Kgatsongirl Created: May 30, 2015
My daughter was on TV & I recorded it on my AT&T DVR box. I want it off the box so I can share with family & friends who missed it. Is there anyway to remove recordings off the DVR box? Appreciate any suggestions on this matter.
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Created: May 29, 2015
rsusmc Created: May 29, 2015
Hi. We have been through a nightmare with ATT over the past week. We are in the process of selling our house and the buyers attempted to set up service early. ATT tried to contact us via telephone, but instead of leaving a message, they cancelled our account while we still live in the house. The issue was resolved over a 55 hour period which involved an ATT tech coming to...
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