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Posted Sep 3, 2014
5:40:16 PM
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Wireless receiver access point

We currently have 12 mb internet and u200 TV service.There is an INID on the outside of the house and an I38hg access point in the house. If I get a wireless receiver, do I need another access point or can the wireless receiver connect to the I38hg? My plan is to connect it via an ethernet cable but want to know how it connects wirelessly.

We currently have 12 mb internet and u200 TV service.There is an INID on the outside of the house and an I38hg access point in the house. If I get a wireless receiver, do I need another access point or can the wireless receiver connect to the I38hg? My plan is to connect it via an ethernet cable but want to know how it connects wirelessly.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Oct 13, 2014 7:17:03 PM
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ACE - Expert

As long as none of the devices you connect to the same switch as your receiver is a wireless access point/router, you should be able to leave them connected to the switch full time.  Nothing you listed would pose a problem.

 

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Wireless receiver access point

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Sep 3, 2014 5:48:39 PM
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ACE - Expert

Wireless receivers connect differently than wireless internet. A WAP connects up to two wireless receivers. The WAP would connect the same as a wired receiver. The only way to improve range of a WAP is a longer connecting wire to place it better.

 

The I38hg transmits for the internet wi-fi, You can have multiples of these to improve internet wireless.

Wireless receivers connect differently than wireless internet. A WAP connects up to two wireless receivers. The WAP would connect the same as a wired receiver. The only way to improve range of a WAP is a longer connecting wire to place it better.

 

The I38hg transmits for the internet wi-fi, You can have multiples of these to improve internet wireless.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Wireless receiver access point

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Sep 3, 2014 5:52:10 PM
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So I would need an additional WAP if I wanted to use it wirelessly. I presume the wireless receiver and the WAP for it would ship together.
So I would need an additional WAP if I wanted to use it wirelessly. I presume the wireless receiver and the WAP for it would ship together.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

So I would need an additional WAP if I wanted to use it w...

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Sep 3, 2014 5:57:45 PM
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ACE - Expert

Yes, the WAP is included in the wireless receiver package. That may be why thet have the one time $49 charge.

Yes, the WAP is included in the wireless receiver package. That may be why thet have the one time $49 charge.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: So I would need an additional WAP if I wanted to use it w...

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Sep 3, 2014 6:05:03 PM
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While you would still need a WAP, you can connect your wireless devices capable of 5 GHz networking to the WAP given to you with the wireless receiver. This is not supported by AT&T.

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While you would still need a WAP, you can connect your wireless devices capable of 5 GHz networking to the WAP given to you with the wireless receiver. This is not supported by AT&T.

-------------------------------------------------------------------------------------------------------------------- Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Click "Post Options" and select "Accept as Solution" to help others with the same issue find an answer.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: So I would need an additional WAP if I wanted to use it w...

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Sep 3, 2014 6:17:35 PM
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Hi @browndk26,

 

The wireless receiver actually uses a different WAP than a i38hg. It will plug into the Ethernet port in your i38hg and sync with the Wireless Receiver. You can also connect the Wireless receiver via Ethernet cable for a hard wired connection, and you will not need the wireless access point connected if it is connected hard wired.

 

Hope this helps.

 

-David T

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Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

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Hi @browndk26,

 

The wireless receiver actually uses a different WAP than a i38hg. It will plug into the Ethernet port in your i38hg and sync with the Wireless Receiver. You can also connect the Wireless receiver via Ethernet cable for a hard wired connection, and you will not need the wireless access point connected if it is connected hard wired.

 

Hope this helps.

 

-David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Wireless receiver access point

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Sep 3, 2014 7:02:11 PM
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Thanks for the responses everyone.

Thanks for the responses everyone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Wireless receiver access point

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Sep 4, 2014 7:34:00 AM
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Ordered the wireless receiver today. Due Monday but maybe it will arrive earlier. Any tips on how to install it?

Ordered the wireless receiver today. Due Monday but maybe it will arrive earlier. Any tips on how to install it?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Wireless receiver access point

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Sep 4, 2014 8:30:45 AM
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I would install it following the instructions to do it wireless. Once you get the wireless aspect of it working, you can just connect the Ethernet cable to it and connect it hardwire as you planned. After that, you can unplug the WAP that came with the Wireless receiver.

 

-David T

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Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.

I would install it following the instructions to do it wireless. Once you get the wireless aspect of it working, you can just connect the Ethernet cable to it and connect it hardwire as you planned. After that, you can unplug the WAP that came with the Wireless receiver.

 

-David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Wireless receiver access point

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Sep 4, 2014 9:48:12 AM
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ACE - Guru
Edited by browndk26 on Sep 4, 2014 at 9:59:16 AM

Davidt,

 

The wireless receiver will be in the basement about 50 feet away and one level below the I38hg. Should I plug the WAP into the ethernet cable I will be using for the wireless receiver and keep the WAP close to the receiver when I activate it? Or just keep it near the I38hg?

 

 

Davidt,

 

The wireless receiver will be in the basement about 50 feet away and one level below the I38hg. Should I plug the WAP into the ethernet cable I will be using for the wireless receiver and keep the WAP close to the receiver when I activate it? Or just keep it near the I38hg?

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Davidt,

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Sep 4, 2014 10:40:01 AM
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The objective is to provide a super signal to the wireless receiver. Since at&t provides a relatively short cat5 cable you can start with that & see if it works well. JUust do not place it real close to the I38hg. There have been posts about interference.

 

If you do not get good service to the wireless receiver, purchase a longer cat5 cable (monoprice.com) & place the WAP closer to the wireless receiver.

The objective is to provide a super signal to the wireless receiver. Since at&t provides a relatively short cat5 cable you can start with that & see if it works well. JUust do not place it real close to the I38hg. There have been posts about interference.

 

If you do not get good service to the wireless receiver, purchase a longer cat5 cable (monoprice.com) & place the WAP closer to the wireless receiver.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Davidt,

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Sep 4, 2014 2:02:52 PM
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ACE - Guru

What model wireless receiver is being used now? Any photos available?

What model wireless receiver is being used now? Any photos available?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Wireless receiver access point

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Sep 4, 2014 2:19:31 PM
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The current model is a 7005. Here is a great link that goes over the Wireless Receiver.

 

-David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.

The current model is a 7005. Here is a great link that goes over the Wireless Receiver.

 

-David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Wireless receiver access point

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Sep 5, 2014 11:03:07 AM
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ACE - Guru

Question to aviewer,

 

In another post you said to put the DVR on a less used TV and the receiver on a more frequently used TV. In my case I was going to hardwire a new wireless receiver to the secondary TV in the basement. Davidt suggested settting up the wireless receiver using the WAP first. It sounds like it would be advisable to put the DVR on my basement TV and the receiver on the TV close to the RG. Is that correct?

 

Recording can be set and watched from the DVR or a receiver correct?

Question to aviewer,

 

In another post you said to put the DVR on a less used TV and the receiver on a more frequently used TV. In my case I was going to hardwire a new wireless receiver to the secondary TV in the basement. Davidt suggested settting up the wireless receiver using the WAP first. It sounds like it would be advisable to put the DVR on my basement TV and the receiver on the TV close to the RG. Is that correct?

 

Recording can be set and watched from the DVR or a receiver correct?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Wireless receiver access point

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Sep 5, 2014 11:53:39 AM
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ACE - Expert

The user facing functionality of a receiver(aka STB) and the DVR is exactly the same. This was deployed with "whole house DVR". Prior to that feature the DVR was usually connected to the most used TV to get the most out of live trick play.

 

When that consideration went away, other considerations come into play. One is that the DVR is recording multiple streams - why add another to watch. Also, the DVR can accept four streams, but the last one must be SD/ So, if you are recording 3 HD the fourth watched on a DVR is SD. You may have 4 HD to the house & you can watch the fourth on another TV.

 

Also, the DVR feeds recordings to the rest of the house. This is why cat5 is recommended & a wireless DVR is not possible. If cat5 conflicts with least used, you have to select which is best for your case. Everything is relative & these particular recommends are not cut & dry. Just adders that must be balanced against other things.

 

Possibly, one reason DavidT recommended you try the wireless just to be sure it is working. I would do that.

 

If there is no problem, DVR not on the least used TV is not a biggie. If there is a problem, it may be a solution to that problem.

The user facing functionality of a receiver(aka STB) and the DVR is exactly the same. This was deployed with "whole house DVR". Prior to that feature the DVR was usually connected to the most used TV to get the most out of live trick play.

 

When that consideration went away, other considerations come into play. One is that the DVR is recording multiple streams - why add another to watch. Also, the DVR can accept four streams, but the last one must be SD/ So, if you are recording 3 HD the fourth watched on a DVR is SD. You may have 4 HD to the house & you can watch the fourth on another TV.

 

Also, the DVR feeds recordings to the rest of the house. This is why cat5 is recommended & a wireless DVR is not possible. If cat5 conflicts with least used, you have to select which is best for your case. Everything is relative & these particular recommends are not cut & dry. Just adders that must be balanced against other things.

 

Possibly, one reason DavidT recommended you try the wireless just to be sure it is working. I would do that.

 

If there is no problem, DVR not on the least used TV is not a biggie. If there is a problem, it may be a solution to that problem.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Wireless receiver access point

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Sep 5, 2014 1:33:34 PM
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Edited by texasguy37 on Sep 5, 2014 at 1:35:25 PM

aviewer wrote:

 

When that consideration went away, other considerations come into play. One is that the DVR is recording multiple streams - why add another to watch. Also, the DVR can accept four streams, but the last one must be SD/ So, if you are recording 3 HD the fourth watched on a DVR is SD. You may have 4 HD to the house & you can watch the fourth on another TV.


That may no longer be the case with most users.  I have had 4 recordable HD streams for about a year, I and I can record 3 HD channels and watch a 4th HD channel on the TV connected to the DVR.

http://forums.att.com/t5/Features-and-How-To/Ingress-Profile-0-SD-4-HD/m-p/3567733#M106565


aviewer wrote:

 

When that consideration went away, other considerations come into play. One is that the DVR is recording multiple streams - why add another to watch. Also, the DVR can accept four streams, but the last one must be SD/ So, if you are recording 3 HD the fourth watched on a DVR is SD. You may have 4 HD to the house & you can watch the fourth on another TV.


That may no longer be the case with most users.  I have had 4 recordable HD streams for about a year, I and I can record 3 HD channels and watch a 4th HD channel on the TV connected to the DVR.

http://forums.att.com/t5/Features-and-How-To/Ingress-Profile-0-SD-4-HD/m-p/3567733#M106565

Re: Wireless receiver access point

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Sep 13, 2014 6:51:04 AM
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ACE - Guru
Edited by browndk26 on Sep 13, 2014 at 7:30:23 AM

I have the wireless receiver hard wired to the RG. I have several internet capable devices that don't have wireless capability near the receiver. Can I disconnect the receiver from the ethernet cable and connect the other devices to check for updates and reconnect the receiver without any trouble? I presume I should turn off the wireless receiver before I disconnect and reconnect it. 

I have the wireless receiver hard wired to the RG. I have several internet capable devices that don't have wireless capability near the receiver. Can I disconnect the receiver from the ethernet cable and connect the other devices to check for updates and reconnect the receiver without any trouble? I presume I should turn off the wireless receiver before I disconnect and reconnect it. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

I have the wireless dvr hard w

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Sep 13, 2014 11:32:04 AM
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ACE - Expert
Edited by JefferMC on Sep 13, 2014 at 11:34:56 AM

Yes, you could temporarily disconnect the TV receiver and connect other devices to get updates from the Internet.   When you re-connect the receiver and power it up, it should download the software and come right up in a few minutes.  If you don't power it down before disconnecting, it may attempt to connect up via the WAP.

 

Yes, you could temporarily disconnect the TV receiver and connect other devices to get updates from the Internet.   When you re-connect the receiver and power it up, it should download the software and come right up in a few minutes.  If you don't power it down before disconnecting, it may attempt to connect up via the WAP.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: I have the wireless dvr hard w

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Oct 13, 2014 6:42:23 PM
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ACE - Guru

Can I connect my RG to a netgear gs108 switch and then connect my wireless receiver and other internet devices to the switch without messing up the TV signal? I would only be using one device at a time (apple TV, Blu ray player, STB, etc).

Can I connect my RG to a netgear gs108 switch and then connect my wireless receiver and other internet devices to the switch without messing up the TV signal? I would only be using one device at a time (apple TV, Blu ray player, STB, etc).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: I have the wireless dvr hard w

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Oct 13, 2014 7:17:03 PM
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ACE - Expert

As long as none of the devices you connect to the same switch as your receiver is a wireless access point/router, you should be able to leave them connected to the switch full time.  Nothing you listed would pose a problem.

 

 

 

As long as none of the devices you connect to the same switch as your receiver is a wireless access point/router, you should be able to leave them connected to the switch full time.  Nothing you listed would pose a problem.

 

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: I have the wireless dvr hard w

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