Contributor
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1 Message
U-verse app does not recognize home network - 3000
Hello,
I moved my u-verse service to a new home and everything works but the app recognizing my home network when trying to connect my receivers to the app.
I have U-verse app v.4.6.2 and have tried all the troubleshooting steps, i.e., restarting everything and reimstalling the app (after restarting my iPhone) to no avail.
I keep getting: There has been an issue communicating with the U-verse network. [3000]
Note: the mobile U-verse site recognizes my network.
Any help is appreciated.
Thanks.
I moved my u-verse service to a new home and everything works but the app recognizing my home network when trying to connect my receivers to the app.
I have U-verse app v.4.6.2 and have tried all the troubleshooting steps, i.e., restarting everything and reimstalling the app (after restarting my iPhone) to no avail.
I keep getting: There has been an issue communicating with the U-verse network. [3000]
Note: the mobile U-verse site recognizes my network.
Any help is appreciated.
Thanks.
ATTHelp
Community Support
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230.7K Messages
8 years ago
Hi @Prioart,
We’ll need more details regarding your account and just sent you a private message via the community forums. Click here to reply back.
ATTU-verseCare
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chefmomster2
Teacher
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28 Messages
8 years ago
I have this problem since we had to replace our dvr in the livingroom. I get the 3000 error every time I try to add the new receiver. The receiver shows in the list so it must be connected in some way, but it won't let me add it.
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