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Posted Apr 13, 2011
6:19:35 AM
Still having problems with my DVD player

I followed the steps in the programming guide as far as programming the remote to control the DVD player.  I got as far as turning the DVD player off with the remote, but I can't get it to turn on again. 

 

Even if I can get it turned on, I have no idea where to go to be in DVD mode to watch DVDs.  I hit DVD on the remote and then POWER, but nothing happened. 

 

PLEASE HELP!!!

 

Extremely Frustrated.

I followed the steps in the programming guide as far as programming the remote to control the DVD player.  I got as far as turning the DVD player off with the remote, but I can't get it to turn on again. 

 

Even if I can get it turned on, I have no idea where to go to be in DVD mode to watch DVDs.  I hit DVD on the remote and then POWER, but nothing happened. 

 

PLEASE HELP!!!

 

Extremely Frustrated.

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Apr 14, 2011 9:55:16 AM
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ACE - Master

Your TV description is a big help. If you tell me make & model I will look for manual on line.

You want the DVR and the DVD to each be plugged into the TV individually. Do mot plug DVD into DVR,

The DVD will use one of the yellow/red/white jacks.

Was u-verse hooked up COAX when installed? This is a good connection.

With this connection U-verse is on Chan 3 and the DVD is on video input. You select  which input on your TV by an AV button or menu or (maybe) chan 0.

 

If the two sets of jacks on the TV are NOT wired together you could use one for the DVR and one for the DVD and select which video input  on the TV.

 

If they are wired together best stick with COAX for the DVR.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Still having problems with my DVD player

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Apr 13, 2011 7:33:33 AM
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ACE - Master

Programming any remote is difficult, confusing, complicated and prone to errors. U-verse having different remotes with different programming methods adds to the confusion. So, does frustration.

 

After you relax, try again. Try different codes. If you are using the trial method, go beyond the first hit and see if you can catch another code. Do you have a friend that can go through the directions to get another perspective?

 

Remember, U-verse is set up to make U-verse work. TV fuctionality may not be complete. Other devices even less.

 

You may need to use the DVD player remote. Or, go to Costcco, get a Harmony 700 for less than $80.  This remote is programmed in great detaii by each step on your computer- no codes. It wil support everything you can do with the mfgr remotes. You wil do things you have not even thought of yet..

 

Go to logitech.com & enter your device model numbers to verify support.

Programming any remote is difficult, confusing, complicated and prone to errors. U-verse having different remotes with different programming methods adds to the confusion. So, does frustration.

 

After you relax, try again. Try different codes. If you are using the trial method, go beyond the first hit and see if you can catch another code. Do you have a friend that can go through the directions to get another perspective?

 

Remember, U-verse is set up to make U-verse work. TV fuctionality may not be complete. Other devices even less.

 

You may need to use the DVD player remote. Or, go to Costcco, get a Harmony 700 for less than $80.  This remote is programmed in great detaii by each step on your computer- no codes. It wil support everything you can do with the mfgr remotes. You wil do things you have not even thought of yet..

 

Go to logitech.com & enter your device model numbers to verify support.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 13, 2011 6:10:11 PM
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I don't have to use the U-verse remote for everything, I have no problem using the DVD player remote if need be.  I guess my main concern right now is getting the DVD player through the TV.  I have no idea how to do it, how to switch to DVD player mode.  Any suggestions?

I don't have to use the U-verse remote for everything, I have no problem using the DVD player remote if need be.  I guess my main concern right now is getting the DVD player through the TV.  I have no idea how to do it, how to switch to DVD player mode.  Any suggestions?

Re: Still having problems with my DVD player

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Apr 14, 2011 3:24:37 AM
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Master

If I understand your post correctly you would go to your TV menu and select the input(s) your DVD player is connected to using your TV remote. If it's a HDTV your DVD connection would have to be either HDMI or component cables (red, blue, green) for a HD picture. Often you can rename your connection (eg. HDMI 2) to "DVD" on your TV menu to avoid confusion on what equipment is connected to specific inputs.

 

Hope that's what you meant and good luck. 

 

 

If I understand your post correctly you would go to your TV menu and select the input(s) your DVD player is connected to using your TV remote. If it's a HDTV your DVD connection would have to be either HDMI or component cables (red, blue, green) for a HD picture. Often you can rename your connection (eg. HDMI 2) to "DVD" on your TV menu to avoid confusion on what equipment is connected to specific inputs.

 

Hope that's what you meant and good luck. 

 

 

Re: Still having problems with my DVD player

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Apr 14, 2011 7:51:54 AM
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Ok, I tried getting the DVR to turn off and the TV to stay on.  That time I heard the music for the DVD I was trying to watch but didn't get a picture.  I had the component cables (the red, white and yellow ones) plugged into the DVR.  When I plugged them back into the TV it went away.  So, I guess I have to have them plugged into the DVR and maybe change the channel on the TV?  At least I'm halfway there.  I loved the fact that I would only have one remote but I guess for DVD function I have to have more.  Any suggestions on what I need to do to get my picture?   Thanks for your help so far.

Ok, I tried getting the DVR to turn off and the TV to stay on.  That time I heard the music for the DVD I was trying to watch but didn't get a picture.  I had the component cables (the red, white and yellow ones) plugged into the DVR.  When I plugged them back into the TV it went away.  So, I guess I have to have them plugged into the DVR and maybe change the channel on the TV?  At least I'm halfway there.  I loved the fact that I would only have one remote but I guess for DVD function I have to have more.  Any suggestions on what I need to do to get my picture?   Thanks for your help so far.

Re: Still having problems with my DVD player

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Apr 14, 2011 7:58:53 AM
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I have the AT&T U-Verse screen up but the DVD music playing. 

I have the AT&T U-Verse screen up but the DVD music playing. 

Re: Still having problems with my DVD player

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Apr 14, 2011 8:23:24 AM
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ACE - Master

 


jesstiger81 wrote:

I have the AT&T U-Verse screen up but the DVD music playing. 


 

If you are seeing the U-Verse screen and hearing the DVD audio, 1. your devices are not properly hooked up OR 2. you are not selecting the correct TV input.  How are your U-Verse box and DVD player connected to the set?

 

For example - Some friends bought a brand new $1500 LED TV and a Blu-ray player.  When I got to their place, the Picture was showing Comcast TV while the music from the DVD, was playing.  I fiddled with the TV remote (not the Comcast one) and found that you could select audio and video separately.  Once I assigned the Comcast video and audio together and the blu-ray a/v together, all was good.  Yes inputs can be confusing!  You can scroll through the TV's inputs on the U-Verse remote by pressing the TV button (upper left) and then video input (or similar) on the right hand side toward the top.

 


jesstiger81 wrote:

I have the AT&T U-Verse screen up but the DVD music playing. 


 

If you are seeing the U-Verse screen and hearing the DVD audio, 1. your devices are not properly hooked up OR 2. you are not selecting the correct TV input.  How are your U-Verse box and DVD player connected to the set?

 

For example - Some friends bought a brand new $1500 LED TV and a Blu-ray player.  When I got to their place, the Picture was showing Comcast TV while the music from the DVD, was playing.  I fiddled with the TV remote (not the Comcast one) and found that you could select audio and video separately.  Once I assigned the Comcast video and audio together and the blu-ray a/v together, all was good.  Yes inputs can be confusing!  You can scroll through the TV's inputs on the U-Verse remote by pressing the TV button (upper left) and then video input (or similar) on the right hand side toward the top.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 14, 2011 9:01:00 AM
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ACE - Master

dhascall has made some good suggestions that have led to progress. I learned a couple things here that I was not previously aware of.

 

I had not previously heard of selecting video & audio seperately. That is something to be aware of the possibility.

 

The second thing is probably still just a theory - I think seeing the U-verse blue screen and the DVD audio is a result of plugging the DVD player into the u-verse STB. The various occurrances of the jacks are multipled in the STB, so there is a physical connection between the STB/TV/DVD. Since there is no audio on the STB, the DVD audio comes through to the TV. The STB blue screen over-rides the video from the DVD. OR, maybe different jacks (composite/component)

 

I would like to add a few suggestions (some emphasize what has already been suggested.

 

Never connect  another input device (like a DVD) to an STB.

 

While trying to get it connected, use the remote for the original devices. After it is working try to add the devices to the u-verse remote,

 

If you want HD for both STB and DVD you need to connect each to different TV inputs by HDMI or component(three RCA jacks for video & two for audio). If you do not need HD then use the composite video (yellow RCA jack) and two red/white for audio.

Be careful  not to mix up any of these connections.

 

once connected to different inputs on the TV they can be selected by TV menu

dhascall has made some good suggestions that have led to progress. I learned a couple things here that I was not previously aware of.

 

I had not previously heard of selecting video & audio seperately. That is something to be aware of the possibility.

 

The second thing is probably still just a theory - I think seeing the U-verse blue screen and the DVD audio is a result of plugging the DVD player into the u-verse STB. The various occurrances of the jacks are multipled in the STB, so there is a physical connection between the STB/TV/DVD. Since there is no audio on the STB, the DVD audio comes through to the TV. The STB blue screen over-rides the video from the DVD. OR, maybe different jacks (composite/component)

 

I would like to add a few suggestions (some emphasize what has already been suggested.

 

Never connect  another input device (like a DVD) to an STB.

 

While trying to get it connected, use the remote for the original devices. After it is working try to add the devices to the u-verse remote,

 

If you want HD for both STB and DVD you need to connect each to different TV inputs by HDMI or component(three RCA jacks for video & two for audio). If you do not need HD then use the composite video (yellow RCA jack) and two red/white for audio.

Be careful  not to mix up any of these connections.

 

once connected to different inputs on the TV they can be selected by TV menu

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 14, 2011 9:37:12 AM
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Ok... thanks for bearing with an obvious dummy! 

 

I don't have an HDTV, so we can throw that out of the equation.  I have a plan old TV.  On the TV, there is a jack on both the front and the back of the TV that you can plug the red, white and yellow cable into.  Before I got U-Verse I had the DVD player plugged directly into the TV. 

 

1.  Are you saying that I should leave it that way and try something different? 

2.  Are you saying that should NOT try plugging the DVD player into the DVR?

 

If you can keep offering help, that would be appreciated.  I will try what you have suggested and see if I can get anything to happen.  I will keep you posted as well.

Ok... thanks for bearing with an obvious dummy! 

 

I don't have an HDTV, so we can throw that out of the equation.  I have a plan old TV.  On the TV, there is a jack on both the front and the back of the TV that you can plug the red, white and yellow cable into.  Before I got U-Verse I had the DVD player plugged directly into the TV. 

 

1.  Are you saying that I should leave it that way and try something different? 

2.  Are you saying that should NOT try plugging the DVD player into the DVR?

 

If you can keep offering help, that would be appreciated.  I will try what you have suggested and see if I can get anything to happen.  I will keep you posted as well.

Re: Still having problems with my DVD player

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Apr 14, 2011 9:55:16 AM
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ACE - Master

Your TV description is a big help. If you tell me make & model I will look for manual on line.

You want the DVR and the DVD to each be plugged into the TV individually. Do mot plug DVD into DVR,

The DVD will use one of the yellow/red/white jacks.

Was u-verse hooked up COAX when installed? This is a good connection.

With this connection U-verse is on Chan 3 and the DVD is on video input. You select  which input on your TV by an AV button or menu or (maybe) chan 0.

 

If the two sets of jacks on the TV are NOT wired together you could use one for the DVR and one for the DVD and select which video input  on the TV.

 

If they are wired together best stick with COAX for the DVR.

Your TV description is a big help. If you tell me make & model I will look for manual on line.

You want the DVR and the DVD to each be plugged into the TV individually. Do mot plug DVD into DVR,

The DVD will use one of the yellow/red/white jacks.

Was u-verse hooked up COAX when installed? This is a good connection.

With this connection U-verse is on Chan 3 and the DVD is on video input. You select  which input on your TV by an AV button or menu or (maybe) chan 0.

 

If the two sets of jacks on the TV are NOT wired together you could use one for the DVR and one for the DVD and select which video input  on the TV.

 

If they are wired together best stick with COAX for the DVR.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 14, 2011 10:00:19 AM
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Ok I FINALLY understand! 

 

I plugged my DVD player back into the TV, and used the TV remote to switch modes.  Now I understand what you were saying, and I got the DVD player to work.  I thought that because the AT&T U-verse remote controlled my TV, whereas when I had Charter I had to turn the TV on with the TV remote THEN use the Charter remote - that the U-verse remote would also be where I switched modes to go to DVD player.  Not the case with my TV. 

 

So, I just have to use the TV & DVD player remotes when I want to watch a DVD.  No biggie.  I just need to get one of those little holders for the remotes so there aren't remotes everywhere!  Haha.

 

Thanks again for your help.

Ok I FINALLY understand! 

 

I plugged my DVD player back into the TV, and used the TV remote to switch modes.  Now I understand what you were saying, and I got the DVD player to work.  I thought that because the AT&T U-verse remote controlled my TV, whereas when I had Charter I had to turn the TV on with the TV remote THEN use the Charter remote - that the U-verse remote would also be where I switched modes to go to DVD player.  Not the case with my TV. 

 

So, I just have to use the TV & DVD player remotes when I want to watch a DVD.  No biggie.  I just need to get one of those little holders for the remotes so there aren't remotes everywhere!  Haha.

 

Thanks again for your help.

Re: Still having problems with my DVD player

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Apr 14, 2011 10:23:02 AM
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ACE - Master
Edited by aviewer on Apr 14, 2011 at 10:31:15 AM

As Tony would say - GRRREEAAT!!!

 

Now we can talk about the remote - Is the remote programmed for your TV? I believe you said you turn on the TV with the U-verse remote.

 

With the TV on, press the TV button on the U-verse remote. Then press theTV/video button on the U-verse remote.

 

Do you get the same result as on the TV remote?

 

I had another thought - Do you have a "last channel" button on your TV? If you do, there is a last button on u-Verse below guide next to chan+-. Push TV then last - may toggle between U-verse & DVD player inputs on your TV.

 

Remember, after doing these TV steps you will want to push the at&t button to go back tyo "normal" u-verse operation.

As Tony would say - GRRREEAAT!!!

 

Now we can talk about the remote - Is the remote programmed for your TV? I believe you said you turn on the TV with the U-verse remote.

 

With the TV on, press the TV button on the U-verse remote. Then press theTV/video button on the U-verse remote.

 

Do you get the same result as on the TV remote?

 

I had another thought - Do you have a "last channel" button on your TV? If you do, there is a last button on u-Verse below guide next to chan+-. Push TV then last - may toggle between U-verse & DVD player inputs on your TV.

 

Remember, after doing these TV steps you will want to push the at&t button to go back tyo "normal" u-verse operation.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 15, 2011 5:46:05 AM
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ACE - Master

Awesome help, aviewer!

Awesome help, aviewer!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 15, 2011 7:31:22 AM
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Agree DH, and great follow up too aviewer. :smileywink:

 

 

Agree DH, and great follow up too aviewer. :smileywink:

 

 

Re: Still having problems with my DVD player

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Apr 15, 2011 8:49:22 AM
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Tanks for the compliments. I did not get all the way up to see it was uniblurb3 that kept it alive.

 

Would like to see jesstiger81 come back so we can see if the U-verse remoye can do TV and DVD.

Tanks for the compliments. I did not get all the way up to see it was uniblurb3 that kept it alive.

 

Would like to see jesstiger81 come back so we can see if the U-verse remoye can do TV and DVD.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Still having problems with my DVD player

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Apr 15, 2011 4:42:13 PM
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Master

What's funny aviewer as soon as I saw the OP had a SDTV I knew exactly what the problem was and wrote a reply. It said about the exactly same thing yours did as far as the cabling goes and don't connect any equipment to the RG. So I checked the thread right before posting, here you had already beat me to the punch, so I deleted my reply.

 

You are either waay too fast or I'm waaay to slow. Probably the later. :smileyvery-happy:

 

Yeah, would be nice if the OP (original poster) came back so we could close this case on the remote not working. :smileywink:

 

BTW, it would have helped solve this problem quicker if the OP said he had a SDTV to begin with. Sometimes it seems like users may be a little embarrassed they don't have a HDTV so they don't open up. They shouldn't and I watch a SDTV down my basement all the time. It's whatever you have, and can afford, for us trying to help troubleshoot problems.

 

Hey jesstiger81, come on back so we can try to fix your remote problems!

 

 

What's funny aviewer as soon as I saw the OP had a SDTV I knew exactly what the problem was and wrote a reply. It said about the exactly same thing yours did as far as the cabling goes and don't connect any equipment to the RG. So I checked the thread right before posting, here you had already beat me to the punch, so I deleted my reply.

 

You are either waay too fast or I'm waaay to slow. Probably the later. :smileyvery-happy:

 

Yeah, would be nice if the OP (original poster) came back so we could close this case on the remote not working. :smileywink:

 

BTW, it would have helped solve this problem quicker if the OP said he had a SDTV to begin with. Sometimes it seems like users may be a little embarrassed they don't have a HDTV so they don't open up. They shouldn't and I watch a SDTV down my basement all the time. It's whatever you have, and can afford, for us trying to help troubleshoot problems.

 

Hey jesstiger81, come on back so we can try to fix your remote problems!

 

 

Re: Still having problems with my DVD player

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Jun 18, 2013 6:45:39 PM
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This have really helped me....thanks for the constant feedback and questions
This have really helped me....thanks for the constant feedback and questions

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